Our Reviews
Joel K|2010 GMC Sierra
Confirmed Service Customer
1/22/2025
I was greeted at my truck after I pulled up for my service appointment, the service writer took it from there. He had me sign the work order, then I had a seat in the waiting area. It took 1-1 1/2hrs. He notified me when Mr truck was finished. He went over everything with me and made sure I was satisfied with everything. As always, it was a positive experience.
1/23/2025
Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
GREENVILLE, TX
Melissa S|2022 Buick Encore
Confirmed Service Customer
1/22/2025
Great
1/23/2025
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
FARMERSVILLE, TX
Kathy I|2021 GMC Acadia
Confirmed Service Customer
1/27/2025
Quick,efficient,friendly
1/28/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Freedom Buick GMC By Ed Morse and we hope to see you again soon!
ROCKWALL, TX
Del C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/23/2025
Quality service
1/24/2025
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Nevada, TX
Phillip H|2014 GMC 1500 Sierra
Confirmed Service Customer
1/23/2025
Fast friendly service.
1/24/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
PARIS, TX
Lindell W|2023 GMC Sierra 3500 HD
Confirmed Service Customer
1/25/2025
Excellent Service
1/26/2025
Hello, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SULPHUR SPRINGS, TX
David A|2024 GMC Terrain
Confirmed Sales Customer
1/29/2025
Danny Burns was EXCELLENT! Visited another dealership 2 days prior, spent over 2 hours and didn't even get to test drive a vehicle. Danny put me in the drivers seat within 20 minutes. Danny was focused on what we wanted, not pushy, and very friendly. Make Danny sell to everyone who visitd Freedom Buick/GMC.
DANNY BURNS
1/30/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
COMMERCE, TX
William W|2023 GMC 1500 Sierra
Confirmed Service Customer
1/30/2025
Very professional, efficient, and caring.
1/31/2025
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CELESTE, TX
Roy W|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
1/30/2025
Great service.
JORDAN BATSON
1/31/2025
Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
POWDERLY, TX
Martha E|2021 GMC Acadia
Confirmed Service Customer
1/30/2025
Jon is always courteous and helpful! Service was done quickly and they provided a shuttle to nearby shopping area. The shuttle driver was also kind and polite.
1/31/2025
Hello, Martha Elizabeth! We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SULPHUR SPGS, TX
James A|2021 GMC Yukon
Confirmed Service Customer
2/3/2025
This dealership had great customer service
2/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
Robert M|2012 Buick Enclave
Confirmed Service Customer
2/4/2025
A slight communication problem, but Ryan fixed it for me. Did require two trips to the dealership, but I appreciated a ride home on my first visit. Jonathan was very cordial on the drive home.
2/5/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Freedom Buick GMC By Ed Morse! Please let us know if there is anything else we can do for you; we are more than happy to help!
QUINLAN, TX
Mark S|2022 GMC 2500HD Sierra
Confirmed Service Customer
2/19/2025
Ryan Ayo and the staff communicated every step taken before addressing additional needs. My GMC was in much better condition after leaving the facility and cannot be more thankful for great customer service!
2/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Michelle H|2024 GMC Yukon
Confirmed Service Customer
2/20/2025
The staff is always very friendly and took care of my Yukon promptly.
2/21/2025
Hi Michelle, your wonderful feedback and rating mean a lot to us. Thank you for the great review!
KAUFMAN, TX
Thomas B|2025 GMC Sierra 1500
Confirmed Sales Customer
2/20/2025
I enjoyed the friendly atmosphere at the dealership. The salesperson was helpful and answered all my questions. Most of all, no high pressured sales tactics.
DANNY BURNS
2/21/2025
Thank you so much for your feedback! We're thrilled to hear that you enjoyed the friendly atmosphere at our dealership and that our salesperson was able to assist you without any high-pressure tactics. Creating a comfortable and welcoming experience for our customers is a top priority for us. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!
FORNEY, TX
Crystal S|2025 Buick Enclave
Confirmed Sales Customer
1/27/2025
Josh and Scott made the process really quick to purchase my car. Josh figured out numbers really quick for my trade in and for the new vehicle. Scott was very helpful on showing me the features of the car. Thank you for all of your help!
SCOTT SMITH
1/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Freedom Buick GMC By Ed Morse! We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Thomas G|2024 GMC Sierra 1500
Confirmed Service Customer
1/27/2025
Got me in and out in no time. First time service with them so all was good.
1/28/2025
Thank you for choosing Freedom Buick GMC By Ed Morse as your choice for your automotive needs! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Royse City, TX
Ray S|2015 Buick Enclave
Confirmed Service Customer
1/29/2025
I went in for an oil change and tire rotation and next thing I know they say my car won't crank and I need a new battery. 300 dollars later then I need a new starter 1000.00. 1400.00 dollars and several days later I was able to get my car
1/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SULPHUR SPGS, TX
Joe M|2022 Chevrolet Blazer
Confirmed Service Customer
2/12/2025
Perfect service experience with Jon Sawyer as always.
2/13/2025
Hi there, thank you; we appreciate your feedback! We can't wait to see you again. Have a great day!
GREENVILLE, TX
Dennis M|2018 GMC 1500 Sierra
Confirmed Service Customer
2/12/2025
Always good, everyone is friendly and patient!
2/13/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Please don't hesitate to reach out to us if there's anything more we can do!
SULPHUR SPGS, TX
Jeanie P|2021 Buick Enclave
Confirmed Service Customer
2/15/2025
I trust my car to your expertise.
2/16/2025
Thank you for your trust. We will provide our utmost expertise to ensure your car is well-cared for. We sincerely value your business and look forward to your next visit!
Greenville, TX
Eldon M|2025 GMC Sierra 1500
Confirmed Sales Customer
2/17/2025
Very pleasant and non stressful transaction.
SCOTT SMITH
2/18/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Norman K|2018 GMC 1500 Sierra
Confirmed Service Customer
2/22/2025
Had an oil and filter change with multipoint inspection
2/23/2025
Hi Norman, thank you so much for your high rating. Thanks again for taking the time to leave us this information about your recent visit. Take care!
GREENVILLE, TX
Jacob S|2023 Buick Enclave
Confirmed Service Customer
2/20/2025
Not play Newsmax on your TV in the waiting room. Not everyone wants to watch propaganda in your waiting room. There are a jillion home improvement shows that can't possibly offend anyone. I drive a round trip of over 90 miles to bring my car to you for oil changes and I have been doing that since 2014. Make it easy for me to want to commit to such an inconvenience. The world is full of devisive poilitics and I don't need to see it while I'm spending money with you. You used to wash my car when you did the oil changes but I see you have stopped that practice. You are a good dealership and you do a good job changing my oil but I could get it done cheaper at Walmart a few blocks from my house. Give me a reason to keep coming.
2/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MESQUITE, TX
James R|2019 Chevrolet Blazer
Confirmed Service Customer
2/20/2025
Replaced my tires on and out quickly
2/21/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
GREENVILLE, TX
Cassie P|2025 Buick Enclave
Confirmed Sales Customer
2/24/2025
Scott was very knowledgeable and friendly. The process was relatively quick and easy.
SCOTT SMITH
2/25/2025
Hi, we're happy you found our staff to be very knowledgeable and friendly during your experience here at Freedom Buick GMC By Ed Morse. If you have any further questions, please give us a call. We're always happy to help!
EDGEWOOD, TX
Clayton S|2025 Buick Envista
Confirmed Sales Customer
2/24/2025
Friendly, and pleasantly seamless buying experience.
DANNY BURNS
2/25/2025
Wow, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LONE OAK, TX
Jon S|2003 Chevrolet Tahoe
Confirmed Service Customer
2/26/2025
Great service
2/27/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Brashear, TX
Trudy W|2015 Buick Enclave
Confirmed Service Customer
2/26/2025
as usual they worked with my schedule-arrived at the stated appt time-my car was taken right in and in about an hour and a half , the car was ready. I was a little disappointed because I did not get my car washed(they told me the employee that did that service was not in)
2/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PARIS, TX
Doug L|2025 GMC Yukon
Confirmed Sales Customer
2/26/2025
Danny Burns was very thorough out the entire process. This deal required this dealership to get the Yukon from a dealer on Austin.
DANNY BURNS
2/27/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you for your feedback, and have an amazing day!
GREENVILLE, TX
Steven W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/27/2025
Came in early for my appointment. Staff went right to work and completed my service very quickly.
2/28/2025
Thank you for your feedback, Steven! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!
QUINLAN, TX
Gabriel F|2023 GMC Sierra 1500
Confirmed Service Customer
3/1/2025
The dealership was very accommodating
3/2/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
ROCKWALL, TX
Gerald M|2017 GMC Canyon
Confirmed Service Customer
3/1/2025
Was informed of all my truck may need in the future. Very friendly and got me in pretty quick.
3/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
QUINLAN, TX
Lora R|2024 GMC Terrain
Confirmed Service Customer
3/3/2025
Great customer service
3/4/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREENVILLE, TX
Richard T|2023 GMC Sierra 1500
Confirmed Service Customer
3/5/2025
Friendly
3/6/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
MERIT, TX
Brad I|2024 GMC Sierra 3500 HD
Confirmed Service Customer
3/6/2025
Did not check maintenance plan to wash the vehicle. It is not washed and fuel filter reset was not done.
3/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CADDO MILLS, TX
Anthony G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/6/2025
It has actually been quite an experience if not for John sawyer I and frank in the service dept I would have had to go nuts and not remain a GMC customer. Both very professional especially John
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RICHARDSON, TX
Jonathan W|2021 GMC 1500 Sierra
Confirmed Service Customer
3/8/2025
John in the service department was fantastic as usual.
3/10/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
Royse City, TX
Marcia M|2024 GMC TERRAIN
Confirmed Service Customer
3/10/2025
Polite. On time.
3/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We hope to be of service to you again in the future, we are happy to help!
GREENVILLE, TX
Roy M|2025 Buick Encore GX
Confirmed Sales Customer
2/24/2025
This is was my 3rd vehicle I have bought from Freedom GMC Buick in 1 year. I always do business with Danny Burns in sales. He always takes care of me and buying is a great buying experience. I am ususally in and out within 2 hours. This last time was less than 1.5 hours. The dealership is always friendly. If you ever need a vehicle, I highly recommend seeing Danny Burns. Roy May
DANNY BURNS
2/25/2025
Hello, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WILLS POINT, TX
Joey M|2017 GMC Savana
Confirmed Service Customer
2/26/2025
The work was completed correctly and quickly. Thank you
2/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORNEY, TX
Angela G|2023 GMC Terrain
Confirmed Service Customer
2/28/2025
Friendly and timely in my service
3/1/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREENVILLE, TX
Larry K|2025 Buick Enclave
Confirmed Sales Customer
3/5/2025
Overall good experience. Salesman, Manager, and the Finance guy all did a good job at making sure everything went pretty smoothly. Very happy with my new car.
DANNY BURNS
3/6/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
GREENVILLE, TX
Billy G|2020 GMC 2500HD Sierra
Confirmed Service Customer
3/6/2025
Good service, not great. 45min job took almost 3 hours. Did not wash vehicle. This is standard at other Dealerships
3/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CAMPBELL, TX
Ornie P|2025 GMC Sierra 1500
Confirmed Sales Customer
3/6/2025
Scott Smith was friendly and knowledgeable.
SCOTT SMITH
3/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
FARMERSVILLE, TX
Summer S|2016 GMC Yukon XL
Confirmed Service Customer
3/7/2025
Great service, honest and upfront.
3/8/2025
Hello, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Greenville, TX
Chazne H|2023 GMC Terrain
Confirmed Service Customer
3/12/2025
My car was in the shop for 5 days and didn’t even get fixed
3/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GREENVILLE, TX
David N|2020 GMC Acadia
Confirmed Service Customer
3/12/2025
Excellent communication from start to finish. Jon did a great job.
3/13/2025
Thank you so much for your kind words, David! We are glad to hear that you had a great experience. Jon truly is dedicated to providing excellent service. If you need anything else or have further feedback, feel free to reach out!
GREENVILLE, TX
Anna G|2024 GMC Terrain
Confirmed Service Customer
3/14/2025
Fast efficient service as always!
3/15/2025
Hi Anna! We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
CAMPBELL, TX
Christine C|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/19/2025
Great experience friendly staff
3/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
LEONARD, TX
Jon S|2003 Chevrolet Tahoe
Confirmed Service Customer
3/21/2025
Excellent
3/22/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
Brashear, TX
Andres S|2025 GMC Sierra 1500
Confirmed Sales Customer
3/24/2025
My experience couldn’t have gone better, from salesman Scott Smith to finance manager. Very honest and straightforward as far as pricing and description of vehicle. It was a determining factor in my decision to buy vehicle even though I live 9 hours away. Honesty goes a long way and this dealership is up there with the best of them, I will definitely recommend it to my friends and family.
SCOTT SMITH
3/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MISSION, TX
Najah H|2025 Buick Envista
Confirmed Sales Customer
4/1/2025
Friendly. Everything was explained. They worked with me. Felt right at home!
JORDAN BATSON
4/2/2025
We truly appreciate your feedback! Thank you for recognizing our efforts in providing great service. If you have any suggestions or further thoughts, we’d love to hear them!
PRINCETON, TX
Robert Q|2025 GMC Sierra 1500
Confirmed Sales Customer
4/1/2025
Every part of the experience was rated a 10 for me.
DANNY BURNS
4/2/2025
Thank you for sharing your experience! It’s our goal to provide excellent service, and we're glad to know we met that mark for you. We're here for you anytime you need us!
QUINLAN, TX
Pamela W|2019 Buick Enclave
Confirmed Service Customer
4/4/2025
Was in and out very quickly. Service is always good and friendly
4/5/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LONE OAK, TX
Tyteanna W|2025 Buick Envista
Confirmed Sales Customer
4/9/2025
The people at Ed Morse was very helpful. My experience there was like no other!
DAVID ORTEGA
4/10/2025
Hello, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DALLAS, TX
Vanessa T|2025 Buick Encore GX
Confirmed Sales Customer
3/13/2025
I had a great experience everyone was very nice and worked hard to get me into a vehicle
Brayden Merriman
3/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
QUITMAN, TX
Stephanie H|2017 Buick Enclave
Confirmed Service Customer
3/24/2025
Wow, just wow! I couldn’t ask for a better service representative. He took care of me from the moment I drove my car in for repairs to this morning when I had to drop the loaner car off. I was definitely in a pickle, my patients depend on me to get to work and freedom Buick service department made sure I was taking care of so I could take care of my patients.
3/25/2025
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Have a great day!
Greenville, TX
William W|2023 GMC SIERRA 1500
Confirmed Service Customer
3/26/2025
Very professional and proficient response to my need.
3/27/2025
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
CELESTE, TX
Walter H|2021 GMC 1500 Sierra
Confirmed Service Customer
3/31/2025
The people are great. The prices have gotten outrageous. I like having my vehicles serviced here so records are up to date, but, due to cost I may have to start doing my own oil changes again.
4/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CAMPBELL, TX
Deana J|2019 Buick Envision
Confirmed Service Customer
3/31/2025
Ryan was very courteous and patient. He answered all my questions and concerns.
4/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Justin W|2019 GMC Acadia
Confirmed Service Customer
4/2/2025
Jon’s was great and will definitely continue to come here for all service
4/3/2025
Thank you for your kind words! We're so glad to hear our staff provided excellent service. We'll be sure to pass along your feedback, and we look forward to continuing to assist you with your vehicle needs!
MESQUITE, TX
Kyle C|2011 Buick Enclave
Confirmed Service Customer
4/7/2025
Great service
4/8/2025
Hi, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Brandon G|2025 Buick Envision
Confirmed Sales Customer
4/11/2025
Best price around. Overall great experience
SCOTT SMITH
4/22/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
WINNSBORO, TX
Heath H|2021 GMC Yukon XL
Confirmed Service Customer
4/14/2025
The Service Dept did a good job and keeping me informed
4/15/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EMORY, TX
Jonathan W|2021 Chevrolet Suburban
Confirmed Service Customer
4/15/2025
Fast and convenient service. Sales guy was friendly.
4/16/2025
Thanks for the great review, Jonathan! We’re happy to hear the service was fast and convenient, and that our sales team made a good impression. We appreciate your business!
GREENVILLE, TX
Dale P|2023 GMC Sierra 2500 HD
Confirmed Service Customer
4/16/2025
First I tried to make appointment on a Saturday but your system said that you were booked out months, don’t believe that. Plus way does it take another hour to have vehicle washed. I had to ask my wife to take it in for servicing.
4/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EMORY, TX
Lauren R|2025 Buick Envista
Confirmed Sales Customer
4/17/2025
It was a great experience from the start. My boyfriend and I never once felt pressured to make a decision and they answered all questions we had. We’re both very happy with our purchases and will be referring our friends/family in the future!
SCOTT SMITH
4/18/2025
Thank you! We're thrilled to hear you both had a great, pressure-free experience and that you're happy with your purchases. Your referrals mean a lot to us!
DALLAS, TX
Terri B|2024 GMC Terrain
Confirmed Service Customer
4/21/2025
Ryan Ayo was very kind and professional. He took the time to explain an issue I brought up with my car. The service was completed in less time than I thought and my car was washed for me.
4/22/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!
ROYSE CITY, TX
William W|2023 GMC SIERRA 1500
Confirmed Service Customer
4/25/2025
Very proficient, professional, and caring personnel in your service department.
4/26/2025
Wow, we're glad you had such a wonderful experience with us! We are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CELESTE, TX
Stephanie H|2017 Buick Enclave
Confirmed Service Customer
4/25/2025
The service department is the best, hands down. They go above and beyond the call of duty. I can’t appreciate them enough.
4/26/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
Greenville, TX
Tobby E|2020 Buick Encore GX
Confirmed Service Customer
4/25/2025
John in service was great.
4/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
QUINLAN, TX
Paula B|2025 Buick Encore GX
Confirmed Sales Customer
4/19/2025
Very helpful, very friendly.
CALEB LEIJA
4/20/2025
Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!
GREENVILLE, TX
Billy R|2017 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
The folks are nice the prices are outrageous!
4/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KAUFMAN, TX
Thomas G|2024 GMC Sierra 1500
Confirmed Service Customer
4/22/2025
Had me in and out. Kept me informed on my truck. Friendly service.
4/23/2025
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Royse City, TX
Kosine M|2014 Buick LaCrosse
Confirmed Service Customer
4/23/2025
Great dealership!!
4/24/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CADDO MILLS, TX
Linda G|2021 Buick Enclave
Confirmed Service Customer
4/25/2025
I was so lucky with my alternator going out on my 2021 Enclave that they were able to get me in at 9am on a Saturday morning and had the part on hand. The adviser said i had about 15 more minutes before i would have been stranded and living by myself with no other means of transportation it was great they were able to install the part.
4/26/2025
Wow, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ROYCE CITY, TX
Linda C|2019 Buick Encore
Confirmed Service Customer
4/26/2025
Very good people at service center. Had a good experience
4/27/2025
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLS POINT, TX
Adam J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/28/2025
David was my sales person. He was professional and informative. He knew I didn’t have much and got the deal done. Looking forward to do business there again.
DAVID ORTEGA
4/29/2025
Thank you for your kind words! We're so glad David was able to help you get the deal done and provide professional, informative service. We truly appreciate your business and look forward to helping you again in the future! Wishing you a fantastic day!
COMMERCE, TX
Deborah H|2024 Buick Encore GX
Confirmed Service Customer
4/28/2025
When I went to get in the car I noticed grease on and around the door handle. I told Jon about it and he had a guy come out with a rag to clean off the grease. They offered to wash it, I declined because the last time it was washed they took the car down the road to the Ford house. The car did not get cleaned, only moved the dirt around some. I accepted their offer to a full new car detail at my convenience. Above and beyond the call of duty.
4/29/2025
We truly appreciate your understanding and patience. We’re glad Jon and the team went above and beyond to make things right, including offering a full detail. Your experience means a lot to us! We’re here for you anytime you need us!
CAMPBELL, TX
Steven W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/29/2025
Easy to schedule appointment. My truck was taken in immediately and service completed quickly.
4/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
QUINLAN, TX
Pete G|2023 GMC SIERRA 1500
Confirmed Service Customer
4/30/2025
It was time to change oil& filter& rotation of tires, everything was done properly. Talked to Frank about situation on the 6.2 engine and it seems GM has laid another egg! I appreciate all the fine folks at Ed Morse Buick& GMC!
5/1/2025
Thank you for your review! We’re glad to hear that the oil change, filter replacement, and tire rotation were done properly. We appreciate you sharing your experience and we’ll be sure to pass along your feedback. Wishing you a fantastic day, and please don’t hesitate to reach out if there’s anything additional we can do for you!
ALBA, TX
Billie M|2024 Buick Encore GX
Confirmed Service Customer
5/1/2025
The service department changed my oil in record time. (in about 30 minutes instead of the hour and a half quoted time) However, the rushed service left oily finger prints all over the car. Also, I expected the car would be ran through the car wash, and they didn’t wash the car. I got a basic print out of the service, but no preventive maintenance suggestions such as cabin filter changes. Also they didn’t fill my tires with air and make sure they were all even. And I can’t tell if they topped off my wiper and other fluids in the car. I expected more from an $82 service call. That’s awful expensive for just a basic oil change.
5/6/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CADDO MILLS, TX
Charles A|2023 Buick Enclave
Confirmed Service Customer
5/9/2025
Clean place friendly people and ready to help customers understand how to get the best out of each service.
5/10/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SULPHUR SPRINGS, TX
Christine C|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/10/2025
Great experience friendly staff
5/11/2025
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
LEONARD, TX
Ken L|2011 GMC Sierra
Confirmed Service Customer
5/13/2025
I had an appointment today, 5/13, on a follow up to this appointment on 5/9 for a part to be ordered and put on. I went to the appointment today on 5/13 and after waiting 20 minutes in the lobby told the part has not yet arrived. It’s not the lady’s fault who helped me today, but who helped me last Friday. I was reminded of this appointment 4 times since Friday by Text and email(most of the being Monday 5/12). But I got no phone call, text, or email to reschedule because the part did not come in. I understand it was a small service, but this deals with time and scheduling. Now it will be 3 times I have to visit the Service department for a Splash Shield. I’ve thought of getting a new vehicle from Freedom GMC but now I’m questioning it due to communication.
5/15/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
CADDO MILLS, TX
Daniel B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/28/2025
Scott Smith did an amazing job! Very professional and knowledgeable!
SCOTT SMITH
4/29/2025
Thank you for your kind words! Scott will be thrilled to hear that he made such a positive impact on your experience. We look forward to seeing you again soon!
ROCKWALL, TX
Susan W|2020 Buick Encore GX
Confirmed Service Customer
4/29/2025
Courteous and repaired auto in a timely manner.
4/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CUMBY, TX
Eneyda O|2025 GMC 3500HD Sierra
Confirmed Sales Customer
5/7/2025
Was quick and easy 👌🏻
BRENT DOVE
5/7/2025
We’re glad your visit was quick and easy—that’s the goal every time! Thanks for taking a moment to share your feedback, and we hope every future service experience is just as smooth. Until then, enjoy the ride!
ROYSE CITY, TX
Jimmie R|2019 GMC Acadia
Confirmed Service Customer
5/7/2025
First time ever a service advisor told me what preventative service was due or almost due. In addition, it was the first time am advisor told me they did a check on things abd advise me of needing tires & rear wiper blade. Great changes ... love it!
5/7/2025
It’s great to hear your service advisor provided such thorough and proactive care! Preventative checks and clear communication make all the difference, and we’re thrilled you noticed the positive change. We’ll keep raising the bar to make “firsts” like these your new standard!
WOLFE CITY, TX
Bobby T|2014 GMC Acadia
Confirmed Service Customer
5/9/2025
Was in and out , appreciate the great customer service
5/10/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
GREENVILLE, TX
Jennifer M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/14/2025
Everyone was extremely friendly and helpful from start to finish and made the car buying experience very enjoyable and easy.
DANNY BURNS
5/15/2025
We’re so happy to hear your car buying experience was smooth, enjoyable, and supported from start to finish. That’s how we like to roll—easy, friendly, and stress-free. Here’s to more miles and more smiles!
ROYSE CITY, TX
Mary D|2024 GMC Terrain
Confirmed Service Customer
5/16/2025
Excellent Excellent customer service.
5/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
GREENVILLE, TX
Mark M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/19/2025
Scott Smith was awesome to work with!! Great Customer Service throughout the Dealership!!!
SCOTT SMITH
5/20/2025
Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CRANDALL, TX
Rogelio L|2022 GMC 1500 Sierra
Confirmed Service Customer
5/21/2025
Always friendly and polite
5/22/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
DALLAS, TX
James M|2023 GMC Sierra 3500 HD
Confirmed Service Customer
5/22/2025
I am amazed by how much "No Can Do" attitude comes from this "Service" department! I WILL be going elsewhere.
5/23/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Cooper, TX
Patricia I|2024 GMC Terrain
Confirmed Service Customer
5/22/2025
Friendly employees, everyone smiling always at my visits there
5/24/2025
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
ROYSE CITY, TX
Joshua T|2025 GMC Yukon
Confirmed Sales Customer
5/26/2025
From the start of the process, it was extremely easy and fast. I loved getting to work with my salesman on all the new features, he explained everything to me and I left knowing all about my new car! I’d definitely recommend this dealership to any of my family or friends.
HOUSE SP
5/27/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
CADDO MILLS, TX
Bill M|2023 GMC Acadia
Confirmed Service Customer
5/27/2025
good job
5/28/2025
Hi there, thank you so much for your positive comments about Freedom Buick GMC By Ed Morse! Until the next time we meet, take care!
gulfport, MS
Vicki G|2021 GMC Terrain
Confirmed Service Customer
6/2/2025
We always use you for all our auto needs. We buy our vehicles here, all maintenance such as oil changes, tire rotations, new tires (that have a price match), etc. We love the complimentary carwash. The employees are always friendly and helpful. We want to compliment John Sawyer for all the help he got us finding the best pricing on new tires this week.
6/3/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
CELESTE, TX
Lauren S|2025 Buick Envista
Confirmed Service Customer
6/2/2025
Great experience, staff were friendly and helpful.
6/3/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Buick GMC By Ed Morse! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CADDO MILLS, TX
Shawn R|2021 Chevrolet Camaro
Confirmed Service Customer
5/14/2025
Friendly and helpful people
5/15/2025
We appreciate your kind words! Friendly and helpful is exactly what we strive to be every day. It's our pleasure to serve with a smile. May every visit feel like a welcome home!
East Tawokoni, TX
Chris Y|2019 GMC 2500HD Sierra
Confirmed Service Customer
5/19/2025
Great service. Always take care of me.
5/21/2025
Hello, we're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
ROYSE CITY, TX
Mary W|2025 Buick Envision
Confirmed Sales Customer
5/19/2025
Great
CALEB LEIJA
5/21/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GREENVILLE, TX
Charles M|2024 GMC Canyon
Confirmed Service Customer
5/23/2025
Wonderful service. Nice people to deal with.
5/24/2025
We love hearing that you had a wonderful time and enjoyed working with our team! Great service and nice people—that’s the combo we aim to serve every day. Looking forward to welcoming you again soon!
SULPHUR SPRINGS, TX
Martin W|2017 GMC 1500 Sierra
Confirmed Service Customer
5/26/2025
Got in and out in a decent amount of time. The staff was very considerate and helpful.
5/27/2025
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CADDO MILLS, TX
Julie B|2019 GMC 1500 Sierra
Confirmed Service Customer
5/29/2025
Everything went smoothly and fast. I have no complaints.
5/30/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
CADDO MILLS, TX
Charles F|2014 Buick Enclave
Confirmed Service Customer
6/2/2025
Everyone was great!!
6/3/2025
We want all our clients to have a comfortable and stress-free experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
Jerry L|2023 GMC Acadia
Confirmed Service Customer
6/4/2025
Great customer service
6/5/2025
Hi, thank you so much for your high rating. We are always more than happy to assist you if anything else comes up. Take care!
ROYSE CITY, TX
David B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/4/2025
Good oil change service, however $14 for a disposal/ shop materials fee is extremely high compared to what other dealerships charge. I think I will use another dealer that charges $5. I mean come on. I would have brought a reusable shop towel and container for the used oil. Companies will pay you for your used oil.
6/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
QUINLAN, TX
Pervis W|2017 GMC 1500 Sierra
Confirmed Service Customer
6/8/2025
It was convenient. Dropped truck off for an oil change
6/10/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
JONESBORO, LA
Kristen M|2026 GMC Terrain
Confirmed Sales Customer
6/9/2025
After a terrible experience at another dealership, working with Josh, Brayden, and Brent at Freedom Buick GMC was an absolute breath of fresh air. The entire process was the most stress-free car-buying experience I’ve ever had. They were incredibly kind, courteous, and truly went above and beyond to make everything easy and enjoyable. I will never buy a car anywhere else—highly recommend!
Brayden Merriman
6/10/2025
This review made our entire team smile—thank you! Josh, Brayden, and Brent are all about making things right and creating a calm, transparent experience. We're honored to be your dealership of choice going forward—here’s to setting a new standard in car buying!
EMORY, TX
Pamela W|2019 Buick Enclave
Confirmed Service Customer
6/11/2025
I needed an oil change and I had not made an appointment and they were able to work me in with no problem
6/12/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Freedom Buick GMC By Ed Morse
LONE OAK, TX
Debra H|2022 GMC 2500HD Sierra
Confirmed Service Customer
6/14/2025
The service advisor got everything we went in for completed on time. Great dealership!
6/15/2025
Debra Renee Holifield, thanks again for taking the time to leave us this information about your recent visit. Please let us know if there is anything else we can do for you; we are more than happy to help!
FRUITVALE, TX
Joe R|2025 Buick Enclave
Confirmed Sales Customer
6/18/2025
First contact about purchasing the car was in mid 11/24. An order was made 12/24. After 3 months frustration of no status, the car had to be reordered.
JORDAN BATSON
6/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WEST TAWAKONI, TX
Grace S|2020 Buick Envision
Confirmed Service Customer
6/20/2025
As always , very courteous and explained everything before and after. I am very pleased with this dealership.
6/21/2025
Hello, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Best wishes, Freedom Buick GMC By Ed Morse
GREENVILLE, TX
Ornie P|2025 GMC Sierra 1500
Confirmed Service Customer
6/22/2025
Excellent service. Stuck to the service appointment.
6/23/2025
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
FARMERSVILLE, TX
Matthew A|2022 GMC 1500 Sierra
Confirmed Service Customer
6/4/2025
Great experience, service advisor was excellent
6/5/2025
Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
ROYSE CITY, TX
Wayne W|2022 GMC Terrain
Confirmed Service Customer
6/4/2025
very friendly and professional.
6/5/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. Feel free to reach out to us if you need anything. Have a wonderful day.
ROYSE CITY, TX
Terry H|2024 GMC Sierra 1500
Confirmed Service Customer
6/11/2025
Very good service department
6/12/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GREENVILLE, TX
Susan G|2025 GMC Acadia
Confirmed Sales Customer
6/13/2025
I had a great experience during my recent purchase of my GMC Acadia.
CALEB LEIJA
6/14/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ROWLETT, TX
Beverly M|2013 Buick LaCrosse
Confirmed Service Customer
6/16/2025
Jon Sawyer is top notch service adviser. Service dept finished maintenance when promised.
6/17/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SULPHUR SPRINGS, TX
Daniel F|2024 GMC Yukon
Confirmed Service Customer
6/18/2025
Awesome experience
6/19/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FATE, TX
Billy R|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/19/2025
Great dealership very helpful
DANNY BURNS
6/20/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
GREENVILLE, TX
Kathy I|2021 GMC Acadia
Confirmed Service Customer
6/23/2025
Efficient and professional
6/24/2025
Thank you for choosing Freedom Buick GMC By Ed Morse as your first choice for all your automotive needs! If you're ever in need of more help, please let us know!
ROCKWALL, TX
Frank C|2018 Chevrolet Impala
Confirmed Service Customer
6/25/2025
Easy to make appointments great people
6/26/2025
Hi there, thank you so much for your positive comments about Freedom Buick GMC By Ed Morse! We can't wait to see you again, have a great day.
LEONARD, TX
Earnest J|2025 GMC Canyon
Confirmed Sales Customer
6/25/2025
It was pleasent.
CALEB LEIJA
6/26/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Larry C|2025 GMC Canyon
Confirmed Sales Customer
6/27/2025
Good people.
CALEB LEIJA
6/28/2025
Hello, we appreciate your positive review about your recent experience with us! We're looking forward to your next visit!
QUINLAN, TX
Johnny O|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/1/2025
Paid $200 to have them Tell me my extended warranty will not cover ac problem Will not come back
7/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Josephine, TX
James M|2025 GMC Sierra 1500
Confirmed Service Customer
7/2/2025
They did a great job
7/3/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Buick GMC By Ed Morse! Thank you again for the great review!
SUMNER, TX
Kenneth N|2014 GMC 1500 Sierra
Confirmed Service Customer
7/3/2025
My service advisor (John) Is always knowledgeable, helpful, and courteous. Great overall experience at the dealership.
7/4/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENVILLE, TX
Douglas S|2025 GMC Acadia
Confirmed Sales Customer
7/7/2025
Our salesman, Danny, was awesome! He was professional and friendly. He answered all of our questions and wasn't pushy. We did not feel rushed or pressured. Our experience was top notch!
DANNY BURNS
7/8/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
SULPHUR SPRINGS, TX
Sherri B|2018 GMC 1500 Sierra
Confirmed Service Customer
7/8/2025
Very friendly
7/9/2025
Sherri Lorraine Baker, thanks again for taking the time to leave us this information about your recent visit. Thank you again for the great review!
SULPHUR SPGS, TX
James O|2025 Buick Encore GX
Confirmed Sales Customer
7/10/2025
Our experience with Ed Morse Freedom Buick was by far the best experience we have ever had. I've purchased a lot of vehicles over my 50 years, but I've never had such an easy and pleasant experience. Our salespeople were super friendly, the negotiation process was easy, the finance department was very transparent and the entire process did not take that long. We bought a car at a different dealership just 3 days prior and it took several hours and was an exhausting experience. Quite the opposite at Ed Morse Freedom Buick so much so that we wish we would have shopped for both of our recently purchased vehicles there. We are definitely customers for life now.
JORDAN BATSON
7/11/2025
Wow—what a powerful review! We’re honored that your experience at Freedom Buick GMC By Ed Morse stood out as the best in 50 years of vehicle purchases. That kind of praise means everything. We’re thrilled to have earned your trust, and we look forward to welcoming you back as lifelong customers!
FARMERSVILLE, TX
Michael P|2025 GMC Sierra 1500
Confirmed Sales Customer
6/23/2025
No haggle, hassle free experience. Wonderful! Will definitely be back.
SCOTT SMITH
6/24/2025
Thank you for choosing Freedom Buick GMC By Ed Morse as your first choice for all your automotive needs! Thank you so much again for your feedback! We hope you have a great day!
DALLAS, TX
Matt B|2004 Chevrolet Avalanche
Confirmed Service Customer
6/27/2025
I called for an appointment and when I arrived the service writer was there and started the process, he was professional and courteous. After about a hour I saw my vehicle sitting in the drive up area and thought it was completed. I was told it had not been started even though I had an appointment my vehicle was put in line for service, I wasn't informed of this process. If I was made aware of this I could have spent time somewhere other than the dealership waiting, or made other arrangements. The chairs in the waiting room are very uncomfortable.
6/28/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
GREENVILLE, TX
Dorothy G|2018 Buick Encore
Confirmed Service Customer
7/1/2025
my experience I is always great & fast service & Always friendly staff
7/2/2025
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, TX
Byron S|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Awesome experience as usual!
7/4/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
Rebecca L|2025 Buick Enclave
Confirmed Service Customer
7/24/2025
This dealership always takes care of all my service needs & in a friendly manner!
7/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PARIS, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
7/26/2025
Professional and efficient service.
7/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CELESTE, TX
Mildred M|2025 Buick Envision
Confirmed Sales Customer
7/28/2025
Everyone was so nice. Caleb and Ethan were so helpful. They made the experience very easy.
CALEB LEIJA
7/29/2025
Hi, we are so pleased you enjoyed your visit to Freedom Buick GMC By Ed Morse! Please don't hesitate to reach out if there's anything additional we can do for you.
MELISSA, TX
Michelle H|2024 GMC Yukon
Confirmed Service Customer
7/29/2025
staff was very friendly
7/30/2025
We’re glad our staff made such a friendly impression! Friendly faces are always here to welcome you back and make every visit a positive one.
KAUFMAN, TX
Gerald S|2021 Buick Encore GX
Confirmed Service Customer
7/14/2025
Not happy about you doing away with the washing the car.
7/15/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MINEOLA, TX
William T|2024 GMC Acadia
Confirmed Service Customer
7/21/2025
great service department and personel
7/22/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Stacy T|2024 GMC Acadia
Confirmed Service Customer
7/21/2025
Basic oil change and tire rotation. Everything went smoothly. But within 24 hours of service, I received notice that 21,500 mile maintenance was due. Time to make another trip back to get the air filter changed.
7/22/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROYSE CITY, TX
Hilton C|2023 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
I was able to get my truck fixed faster than expected.
7/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREENVILLE, TX
Lori B|2025 Buick Enclave
Confirmed Service Customer
8/4/2025
They were mind-blowing! We were in the area from out of town visiting family when our second remote key quit working. The owner's manual said we should have a trained technician look at it so we we googled Buick dealerships and - voila! - found Freedom less than a mile from where we were. We showed up about lunch time on a Friday afternoon. Brent tried everything but ended up ordering a replacement. We were concerned about how long it would take because we're were only in town for a few more days. The key came in the next day, we showed up at opening, and Brent had us back in business right away! Everyone we dealt with (i wish i could remember the name of the coordinator that helped us - she was also wonderful!) was professional, kind, knowledgeable and so supportive of total strangers who didn't represent future business because we live 500 miles away. We love our 2025 Enclave and Crown Buick (our dealership in Metairie, LA), and Freedom proved that the Buick brand is special. Can't thank Brent and Freedom Buick enough.
8/6/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Freedom Buick GMC By Ed Morse
Metairie, LA
Brenna L|2025 GMC Terrain
Confirmed Sales Customer
8/11/2025
Scott was amazing to work with. Him and the finance crew worked their magic and got me out of an upside down loan on a car I was ready to get rid of. Put me in a 2025 Terrain. Forever grateful!
SCOTT SMITH
8/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Brenna! We look forward to helping again in the future. Take care!
WYLIE, TX
Doug B|2022 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Great service! Great people! 10 out of 10 everytime
7/31/2025
Ten out of ten every time? That’s what we love to hear! Thanks for showing love to both our service and our people—it’s feedback like this that keeps our energy high and our standards even higher.
CADDO MILLS, TX
Cody G|2025 GMC Yukon
Confirmed Service Customer
8/10/2025
They found what we were wanting within a couple of days. We bought it over the phone and they met us half way to deliver the car. Josh was great. Thank you
8/11/2025
We’re thrilled we could help you find exactly what you wanted so quickly, and it’s fantastic that Josh could make the process so easy and convenient. Delivering your car halfway was just part of making sure you drove away happy. We look forward to seeing you again soon!
ABILENE, TX
Dana C|2025 GMC Yukon
Confirmed Sales Customer
8/11/2025
As a colleague in the business. I find it distasteful to forcibly add dealer add-ons and not give the customer the option to remove them. I asked the sales manager three times to remove the $1995 in dealer add-ons which are basically nothing. Except for the window tint. As a professional on the business, I can get window tint done for $400 all day long for the entire vehicle. They didn't even treat my seats with the so-called solution that gives my seats a five-year-old. I only came to the dealership and drove five hours because it was the only unit with the trim package that I wanted. Needless to say dealer add-ons forcibly or just not right.
SCOTT SMITH
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PASADENA, TX
Rickey H|2025 Buick Envista
Confirmed Sales Customer
8/11/2025
Everyone that I spoke with was very courteous and helpful.
JORDAN BATSON
8/13/2025
We're glad to hear you found our staff was very courteous and helpful. If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
Matt A|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
Scott was great!
SCOTT SMITH
8/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Freedom Buick GMC By Ed Morse
LONE OAK, TX
Gary S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/16/2025
Brayden was on top of everything and made this experience very easy.
Brayden Merriman
8/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MCKINNEY, TX
Brian H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Awesome customer service. Will definitely be back.
8/19/2025
Thank you for choosing Freedom Buick GMC By Ed Morse as your first choice for all your automotive needs! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Royse City, TX
Rodney M|2024 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
The staff are all friendly. Everyone that I seen said good morning to me as they came by. I was getting my oil changed and tires rotated. I didn’t have to wait long. Freedom Buick, GMC is doing things right.
8/21/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Royse City, TX
Doug L|2025 GMC Yukon
Confirmed Service Customer
8/20/2025
The Service advisor, Ms. Oakley, did an excellent job. She css as led me to keep me informed on the initial issue, which was a tire leaking air. In all of her communication she was very easy to work with. Very professional.
8/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENVILLE, TX
Shey S|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/21/2025
Na
8/22/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ROCKWALL, TX
Phillip D|2015 GMC Acadia
Confirmed Service Customer
8/22/2025
Professional service with good knowledge about their products.
8/23/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GREENVILLE, TX
Russell H|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/31/2025
Easy process, excellent customer service.
SCOTT SMITH
9/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTALBA, TX
Johnny S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Buying my new GMC Sierra Denali was a breeze! The team was friendly, transparent, and made the process stress-free. I couldn’t be happier with the experience!
Brayden Merriman
9/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WEATHERFORD, TX
Ornie P|2025 GMC Sierra 1500
Confirmed Service Customer
9/7/2025
On time service
9/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FARMERSVILLE, TX
Laura J|2026 GMC Terrain
Confirmed Sales Customer
9/8/2025
Scott was great from start to finish. My expectations were high and he worked hard to fulfill them. I’ve never had a smoother car buying experience and I believe it had a lot to do with Scott’s performance, attitude, and willingness to listen to me about what was important to me when it came to meeting my needs in a car.
SCOTT SMITH
9/9/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WILLS POINT, TX
Lavada S|2025 Buick Encore GX
Confirmed Sales Customer
8/12/2025
JordanBatson was my sales rep. He was very helpful, knowledgeable and he made this a pleasant experience. Many thanks to him before, during and after the sale.
JORDAN BATSON
8/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Freedom Buick GMC By Ed Morse
IDABEL, OK
Anita L|2020 GMC Acadia
Confirmed Service Customer
8/15/2025
Quick and easy :)
8/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GREENVILLE, TX
Arnold P|2025 Buick Encore GX
Confirmed Sales Customer
8/15/2025
Everything was good, but Lose the surprise up charge for the Freedom package. It ruins an otherwise great transaction.
DANNY BURNS
8/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HAWKINS, TX
Rosie A|2011 GMC Acadia
Confirmed Service Customer
8/20/2025
Brent was an amazing service advisor! He kept me updated on my vehicle.
8/21/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
GREENVILLE, TX
Derek A|2023 GMC Yukon
Confirmed Service Customer
8/20/2025
Good Job!
8/21/2025
Hi there! We're so happy we were able to help you out! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Heath, TX
Eddie S|2022 Buick Enclave
Confirmed Service Customer
8/22/2025
Expert repair
8/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FARMERSVILLE, TX
Kent W|2019 Buick Enclave
Confirmed Service Customer
9/11/2025
Everything was ok
9/12/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Craig B|2024 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Great
9/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
WHITEWRIGHT, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
9/23/2025
Great experience
9/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Reggie W|2016 GMC Acadia
Confirmed Service Customer
9/25/2025
Very professional
9/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENVILLE, TX
Nathan R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
excellent service,
9/27/2025
Thank you for recognizing our excellent service! Your feedback motivates our team to keep providing outstanding experiences, and we look forward to seeing you again soon.
SULPHUR SPRINGS, TX
Pete G|2023 GMC Sierra 1500
Confirmed Service Customer
9/26/2025
Had an appointment to upgrade ECM& perform recall on engine (6.2 v8) scoped engine, changed oil to 0w40& filter & oil cap.Everything done in a professional manner! Thank you Frank ( Service Manager) and all of the service staff for prompt, courteous service!
9/27/2025
We’re glad Frank and the service team could handle your ECM upgrade, recall, and oil change professionally! Your acknowledgment of their prompt and courteous work means a lot, and we look forward to seeing you again soon.
ALBA, TX
Sharon L|2014 Buick Encore
Confirmed Service Customer
9/28/2025
Everything was handled very professionally and my car was done sooner than was expected.
9/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Freedom Buick GMC By Ed Morse
GREENVILLE, TX
Kathy B|2023 Buick Envision
Confirmed Service Customer
9/29/2025
Would be nice to get a car wash as well with the auto service that USED to be offered without going down the road to another dealership with another 45 minutes added to the stay!!!
9/30/2025
We truly appreciate your honest feedback about the car wash—it helps us see where we can improve. We’ll be sure to share your comments with our team, and in the meantime, please don’t hesitate to reach out if there’s anything additional we can do for you.
POINT, TX
John S|2016 Buick Enclave
Confirmed Service Customer
9/29/2025
Great service!
9/30/2025
We’re happy to hear you received great service—it’s always our goal to make things easy and reliable for you. We look forward to welcoming you back soon!
ROCKWALL, TX
Doug B|2022 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Love this dealership
10/11/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CADDO MILLS, TX
Curtis S|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
The service writer was very professional and Helpful. Didn’t waste any time getting my truck into a service bay.
10/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ROYSE CITY, TX
Kevin J|2026 Buick Enclave
Confirmed Sales Customer
10/13/2025
Caleb was awesome. Knowledgeable and made the experience easy.
CALEB LEIJA
10/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CADDO MILLS, TX
Kevin M|2026 Buick Encore GX
Confirmed Sales Customer
9/27/2025
The service was excellent. The salesman explained our vehicle options we had within our budget. We were able to make an accurate choice. The sales process, paperwork and financing went smoothly. We did not feel rushed or hustled into making a decision. We received good value for the vehicle we traded in on the purchase. It was a great experience and would recommend anyone to use this dealership in the future.
CALEB LEIJA
9/28/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
NEVADA, TX
Mark M|2025 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Great Customer Service
9/30/2025
Great customer service is what we aim to deliver every time, and we’re so glad it came through for you. We’ll be here to provide the same care on your next visit!
CRANDALL, TX
Tommy W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/22/2025
good
JORDAN BATSON
10/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WILLS POINT, TX
Kwajalien G|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I had a great experience working with Paige Cox! She provided excellent guest service and was very pleasant to work with. This was my first visit to the dealership, and I wasn’t sure what to expect since not all dealerships offer the same level of guest experience. However, Paige made the process smooth and welcoming—I truly appreciated her professionalism and friendly attitude.
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ROYSE CITY, TX
Mary W|2025 Buick Envision
Confirmed Service Customer
10/24/2025
Very courteous reception at service desk and work accomplished quickly as promised.
10/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
10/25/2025
Great
10/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Kevin K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/29/2025
Literally the best car buying experience I’ve ever had. I’ll be buying the rest of our cars/trucks from Freedom Buick/GMC.
SCOTT SMITH
10/29/2025
We’re over the moon to hear that your car-buying experience with Freedom Buick GMC By Ed Morse was the best ever! Knowing you’ll continue to trust us for your future vehicles is the highest compliment we could receive. We can’t wait to keep making each purchase just as smooth and enjoyable!
CANTON, TX
Brittany D|2026 GMC Yukon
Confirmed Sales Customer
10/29/2025
Great prices. Great service!
SCOTT SMITH
10/29/2025
We’re thrilled you noticed our great prices and service! Providing excellent value while keeping your experience smooth and enjoyable is exactly what we aim for, and we can’t wait to welcome you back for more top-notch service.
MELISSA, TX
Nathan R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
great service
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SULPHUR SPRINGS, TX
Rebecca L|2025 Buick Enclave
Confirmed Service Customer
10/16/2025
Fast & friendly service!
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PARIS, TX
George P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/24/2025
Thank you for working me in and taking care of my service
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROYSE CITY, TX
Derald H|2020 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
Excellent prices, flexible schedule, prompt friendly service.
10/28/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREENVILLE, TX
Latosha I|2026 Buick Envista
Confirmed Sales Customer
11/3/2025
David was very good
DAVID ORTEGA
11/3/2025
David will be happy to hear your praise! We’re glad he made a positive impression and look forward to providing the same attentive service every time you visit.
SULPHUR SPRINGS, TX
Amanda F|2023 GMC Terrain
Confirmed Service Customer
11/8/2025
The dealership gave outstanding customer service all the way around. From my first inquiry phone call, setting the appointment, ease of changing that appointment when I needed to, transparency of timeline, to the timeliness of work being completed - completely professional, friendly, efficient, and painless. The My GMC app, however, had the incorrect contact info.
11/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Teril, TX
Trudy W|2015 Buick Enclave
Confirmed Service Customer
11/10/2025
I came in for routine maintenance -got in on appointed time and was not there more than a hour! As usual service was great!! even though I had to spend more money than i anticipated!!
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PARIS, TX
Jimmie A|2020 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
Fast and nice
11/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
QUINLAN, TX
David B|2012 GMC Sierra
Confirmed Service Customer
11/18/2025
The purpose of my visit to Buick GMC by Ed Morse in Greenville, Texas was an oil change. Paige Cox, Service Advisor, oversaw my appointment. The care I received, both in the appointment area and in the garage, was very professional. Ed Morse does not disappoint.
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENVILLE, TX
Kay M|2025 Buick Envision
Confirmed Service Customer
11/10/2025
I was disappointed because I talked to no one . I had some questions about my car that I had planned to ask but the only person I saw was the person who checked in. I was not told what was done to my car or if there was anything that should be fixed. I expected a more personal visit. It could have een better.
11/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Commerce, TX
Kyle B|2022 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
Great experience
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GARLAND, TX
Stacy T|2024 GMC Acadia
Confirmed Service Customer
11/13/2025
My 2024 Acadia Denali with 26k miles had radiator leak. Replacement part is unavailable INDEFINITELY. I purchased extended warranty & maintenance agreements when purchasing vehicle brand new. The loaner car (tiny Buick Encore) provided is not comparable to my vehicle. I continue to make monthly payments & pay insurance on a $50k+ vehicle INDEFINITELY while driving this tiny unsafe vehicle 3 hours a day on dangerous highway with tractor trailer accidents occurring daily.
11/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROYSE CITY, TX
John J|2026 GMC Terrain
Confirmed Sales Customer
11/13/2025
Best experience ever! The 2nd car I’ve purchased!
JORDAN BATSON
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WOLFE CITY, TX
Tabitha R|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/18/2025
Everyone at Freedom Service that I spoke with was courteous, informative and made you feel at home.
11/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Alba, TX
James C|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
This was a recall. They took me in and finished the same day.
11/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WILLS POINT, TX
Nicole M|2019 GMC Terrain
Confirmed Service Customer
11/21/2025
Very friendly and helpful
11/22/2025
Thank you for your warm and encouraging words—friendliness and helpfulness are what we love to bring to your experience, and we look forward to brightening your next visit just the same.
GREENVILLE, TX
Mark R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
Set an appointment got an oil change Business as normal
11/19/2025
Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Ethyn D|2022 GMC 1500 Sierra
Confirmed Service Customer
11/22/2025
Ez
11/23/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CADDO MILLS, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
11/24/2025
Great service!!!
11/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Michael S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/24/2025
The service department has been easy to work with and has completed services and warranty work in a timely manner.
11/25/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. We sincerely thank you for the positive review, and look forward to seeing you again soon!
FARMERSVILLE, TX
Anthony G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/25/2025
I was in and out very quickly
11/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RICHARDSON, TX
Sharon L|2014 Buick Encore
Confirmed Service Customer
11/25/2025
Everyone was helpful
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENVILLE, TX
David N|2020 GMC Acadia
Confirmed Service Customer
11/26/2025
Anease was great. Kept me posted the entire way. This was definitely a breath of fresh air.
11/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Jay B|2025 Buick Envista
Confirmed Service Customer
11/30/2025
Great service! Quick in and out- which I truly appreciate.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREENVILLE, TX
William T|2024 GMC Acadia
Confirmed Service Customer
12/1/2025
Great service department and personal and a special thnks to Frank Conti for taking the time and care effort to look for my problem and fix it and for giving me a loaner car to use.
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, TX
Flora N|2021 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
The dealership made me sign
11/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Greenville, TX
Kimberly T|2024 GMC Acadia
Confirmed Service Customer
12/1/2025
Brent was amazing and extremely helpful
12/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LONE OAK, TX
Susan G|2025 GMC Acadia
Confirmed Service Customer
12/1/2025
They got our car right in and had everything completed within 30 minutes.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROWLETT, TX
Dan S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/4/2025
Accommodated a last-minute request for service on my brand new 2025 GMC 2500 AT4, in-which I was met with gratitude and kindness.
12/5/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CAMPBELL, TX
Connie G|2022 GMC Acadia
Confirmed Service Customer
12/16/2025
Anease was absolutely amazing ! She made sure my car got repaired so I could be back on the road with my car.
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENVILLE, TX
Vicki G|2021 GMC Terrain
Confirmed Service Customer
12/17/2025
Everyone was very helpful from the first call to dropping the car off to picking it up. The service department went to great strides to find the problem, repair it and work with the warranty. Once again, we are very happy to have bought thecat there, oil changes, tires, and now repairs.
12/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CELESTE, TX
June J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/20/2025
Ethyn and David were amazing, and made the process almost painless. I appreciated their knowledge and attention to detail.
DAVID ORTEGA
12/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HAWORTH, OK
Paige C|2016 Chevrolet Suburban
Confirmed Service Customer
12/27/2025
My service advisor Anease was amazing!
12/28/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
Wills point, TX
Don G|2020 Buick Encore GX
Confirmed Service Customer
12/1/2025
Customer service was excellent
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE, TX
Scott S|2025 Buick Encore GX
Confirmed Service Customer
12/6/2025
Anease made everything easy. I highly recommend Freedom in Greenville for service work.
12/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FATE, TX
Keyona F|2022 Chevrolet Malibu
Confirmed Service Customer
12/8/2025
They always quick, always respectful. I even had to change one appointment to a later time 30 minutes before my actual appointment and I really appreciate that due to my schedule mix up
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FARMERSVILLE, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
12/11/2025
Friendly and efficient.
12/12/2025
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CELESTE, TX
Rebecca C|2023 GMC Terrain
Confirmed Service Customer
12/11/2025
Great service, friendly staff
12/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Buick GMC By Ed Morse! Thank you so much again for your feedback! We hope you have a great day!
CRANDALL, TX
Ruby R|2020 Buick Encore GX
Confirmed Service Customer
12/12/2025
Always have a good experience when I come to your dealership. Everyone is friendly and get good service.
12/13/2025
We’re happy to hear you consistently have a good experience with us! Our friendly team takes pride in delivering excellent service every visit.
CUMBY, TX
Michael S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/17/2025
My truck was fixed well and on time.
12/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FARMERSVILLE, TX
Patricia J|2024 Buick Encore GX
Confirmed Service Customer
12/17/2025
Everyone there was gracious and professional.. Paige Cox was very sweet and pointed out damage under the carriage I was unaware of..
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
QUINLAN, TX
Jennifer M|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
Everyone was fantastic, it was the easiest car buying experience i ever had
SCOTT SMITH
1/2/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LAVON, TX
Deana J|2019 Buick Envision
Confirmed Service Customer
1/1/2026
Paige was very friendly and courteous. She worked hard to get my extended warranty to approve my repair. Then we had the crazy wait for the parts. Thank you Paige and Nathan!
1/2/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREENVILLE, TX
Norma B|2017 Buick Enclave
Confirmed Service Customer
1/5/2026
The employees were very nice and efficient
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, TX
Anita L|2020 GMC Acadia
Confirmed Service Customer
1/6/2026
Always professional
1/7/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
TIMELY, PROFESSIONAL, AND EFFICIENT
1/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CELESTE, TX
Joel K|2010 GMC Sierra
Confirmed Service Customer
1/9/2026
My service appointment went really well. I was a little early and they got straight to me, everything went as expected, smoothly and efficiently. The staff were extremely friendly and helpful. It’s always a pleasure to have my work done there.
1/10/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENVILLE, TX
Billy R|2017 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Paige was really good, but it took way too long to fix such a simple issue and the cost was extremely high. You have priced me out. I have done most all my oil changes and repairs there but I can’t afford this place any longer.
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KAUFMAN, TX
Joshua T|2025 GMC Yukon
Confirmed Service Customer
1/8/2026
It was very fast and they even washed my car for me! Frank and Anease in service were awesome!
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CADDO MILLS, TX
Richard T|2023 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Great service. Completed right on time as promised.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
Steven S|2024 GMC Canyon
Confirmed Service Customer
1/10/2026
I called to check the price of oil change and tire rotation and was quoted 89.95 plus tax. When service was complete and I when to pay they added a misc charge of 7.49 to my bill. This is not the price I was quoted on the phone, this is a hidden charge. This not being honest to the customer.
1/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LONE OAK, TX
Scott S|2013 Buick LaCrosse
Confirmed Service Customer
1/14/2026
Paige was very helpful and easy to deal with. Needed a new battery and she got me in and out in less than 45 minutes.
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FATE, TX
Phillip H|2014 GMC 1500 Sierra
Confirmed Service Customer
1/14/2026
Fast friendly service. Clean waiting room
1/15/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
PARIS, TX