Our Reviews
Wayne W|2022 GMC Terrain
Confirmed Service Customer
3/20/2026
They got me in and out on time and very courteous.
3/21/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROYSE CITY, TX
Rebecca L|2025 Buick Enclave
Confirmed Service Customer
7/24/2025
This dealership always takes care of all my service needs & in a friendly manner!
7/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PARIS, TX
Michelle H|2024 GMC Yukon
Confirmed Service Customer
7/29/2025
staff was very friendly
7/30/2025
We’re glad our staff made such a friendly impression! Friendly faces are always here to welcome you back and make every visit a positive one.
KAUFMAN, TX
Lori B|2025 Buick Enclave
Confirmed Service Customer
8/4/2025
They were mind-blowing! We were in the area from out of town visiting family when our second remote key quit working. The owner's manual said we should have a trained technician look at it so we we googled Buick dealerships and - voila! - found Freedom less than a mile from where we were. We showed up about lunch time on a Friday afternoon. Brent tried everything but ended up ordering a replacement. We were concerned about how long it would take because we're were only in town for a few more days. The key came in the next day, we showed up at opening, and Brent had us back in business right away! Everyone we dealt with (i wish i could remember the name of the coordinator that helped us - she was also wonderful!) was professional, kind, knowledgeable and so supportive of total strangers who didn't represent future business because we live 500 miles away. We love our 2025 Enclave and Crown Buick (our dealership in Metairie, LA), and Freedom proved that the Buick brand is special. Can't thank Brent and Freedom Buick enough.
8/6/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Freedom Buick GMC By Ed Morse
Metairie, LA
Dana C|2025 GMC Yukon
Confirmed Sales Customer
8/11/2025
As a colleague in the business. I find it distasteful to forcibly add dealer add-ons and not give the customer the option to remove them. I asked the sales manager three times to remove the $1995 in dealer add-ons which are basically nothing. Except for the window tint. As a professional on the business, I can get window tint done for $400 all day long for the entire vehicle. They didn't even treat my seats with the so-called solution that gives my seats a five-year-old. I only came to the dealership and drove five hours because it was the only unit with the trim package that I wanted. Needless to say dealer add-ons forcibly or just not right.
SCOTT SMITH
8/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PASADENA, TX
Matt A|2025 Buick Envista
Confirmed Sales Customer
8/15/2025
Scott was great!
SCOTT SMITH
8/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Freedom Buick GMC By Ed Morse
LONE OAK, TX
Doug B|2022 GMC 1500 Sierra
Confirmed Service Customer
7/30/2025
Great service! Great people! 10 out of 10 everytime
7/31/2025
Ten out of ten every time? That’s what we love to hear! Thanks for showing love to both our service and our people—it’s feedback like this that keeps our energy high and our standards even higher.
CADDO MILLS, TX
Lavada S|2025 Buick Encore GX
Confirmed Sales Customer
8/12/2025
JordanBatson was my sales rep. He was very helpful, knowledgeable and he made this a pleasant experience. Many thanks to him before, during and after the sale.
JORDAN BATSON
8/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Freedom Buick GMC By Ed Morse
IDABEL, OK
Rodney M|2024 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
The staff are all friendly. Everyone that I seen said good morning to me as they came by. I was getting my oil changed and tires rotated. I didn’t have to wait long. Freedom Buick, GMC is doing things right.
8/21/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Royse City, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
7/26/2025
Professional and efficient service.
7/27/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CELESTE, TX
Rosie A|2011 GMC Acadia
Confirmed Service Customer
8/20/2025
Brent was an amazing service advisor! He kept me updated on my vehicle.
8/21/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
GREENVILLE, TX
Derek A|2023 GMC Yukon
Confirmed Service Customer
8/20/2025
Good Job!
8/21/2025
Hi there! We're so happy we were able to help you out! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Heath, TX
Phillip D|2015 GMC Acadia
Confirmed Service Customer
8/22/2025
Professional service with good knowledge about their products.
8/23/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GREENVILLE, TX
Brian H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Awesome customer service. Will definitely be back.
8/19/2025
Thank you for choosing Freedom Buick GMC By Ed Morse as your first choice for all your automotive needs! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Royse City, TX
Craig B|2024 GMC Sierra 1500
Confirmed Service Customer
9/23/2025
Great
9/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
WHITEWRIGHT, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
9/23/2025
Great experience
9/24/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Cody G|2025 GMC Yukon
Confirmed Service Customer
8/10/2025
They found what we were wanting within a couple of days. We bought it over the phone and they met us half way to deliver the car. Josh was great. Thank you
8/11/2025
We’re thrilled we could help you find exactly what you wanted so quickly, and it’s fantastic that Josh could make the process so easy and convenient. Delivering your car halfway was just part of making sure you drove away happy. We look forward to seeing you again soon!
ABILENE, TX
Anita L|2020 GMC Acadia
Confirmed Service Customer
8/15/2025
Quick and easy :)
8/17/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
GREENVILLE, TX
Arnold P|2025 Buick Encore GX
Confirmed Sales Customer
8/15/2025
Everything was good, but Lose the surprise up charge for the Freedom package. It ruins an otherwise great transaction.
DANNY BURNS
8/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HAWKINS, TX
Kevin M|2026 Buick Encore GX
Confirmed Sales Customer
9/27/2025
The service was excellent. The salesman explained our vehicle options we had within our budget. We were able to make an accurate choice. The sales process, paperwork and financing went smoothly. We did not feel rushed or hustled into making a decision. We received good value for the vehicle we traded in on the purchase. It was a great experience and would recommend anyone to use this dealership in the future.
CALEB LEIJA
9/28/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
NEVADA, TX
Rebecca L|2025 Buick Enclave
Confirmed Service Customer
10/16/2025
Fast & friendly service!
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PARIS, TX
Mildred M|2025 Buick Envision
Confirmed Sales Customer
7/28/2025
Everyone was so nice. Caleb and Ethan were so helpful. They made the experience very easy.
CALEB LEIJA
7/29/2025
Hi, we are so pleased you enjoyed your visit to Freedom Buick GMC By Ed Morse! Please don't hesitate to reach out if there's anything additional we can do for you.
MELISSA, TX
Rickey H|2025 Buick Envista
Confirmed Sales Customer
8/11/2025
Everyone that I spoke with was very courteous and helpful.
JORDAN BATSON
8/13/2025
We're glad to hear you found our staff was very courteous and helpful. If you have any further questions, please don't hesitate to reach out!
DALLAS, TX
Shey S|2023 GMC Yukon XL 1500
Confirmed Service Customer
8/21/2025
Na
8/22/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ROCKWALL, TX
Kent W|2019 Buick Enclave
Confirmed Service Customer
9/11/2025
Everything was ok
9/12/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Kathy B|2023 Buick Envision
Confirmed Service Customer
9/29/2025
Would be nice to get a car wash as well with the auto service that USED to be offered without going down the road to another dealership with another 45 minutes added to the stay!!!
9/30/2025
We truly appreciate your honest feedback about the car wash—it helps us see where we can improve. We’ll be sure to share your comments with our team, and in the meantime, please don’t hesitate to reach out if there’s anything additional we can do for you.
POINT, TX
John S|2016 Buick Enclave
Confirmed Service Customer
9/29/2025
Great service!
9/30/2025
We’re happy to hear you received great service—it’s always our goal to make things easy and reliable for you. We look forward to welcoming you back soon!
ROCKWALL, TX
Kwajalien G|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
I had a great experience working with Paige Cox! She provided excellent guest service and was very pleasant to work with. This was my first visit to the dealership, and I wasn’t sure what to expect since not all dealerships offer the same level of guest experience. However, Paige made the process smooth and welcoming—I truly appreciated her professionalism and friendly attitude.
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ROYSE CITY, TX
Hilton C|2023 GMC Sierra 1500
Confirmed Service Customer
7/22/2025
I was able to get my truck fixed faster than expected.
7/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREENVILLE, TX
Brenna L|2025 GMC Terrain
Confirmed Sales Customer
8/11/2025
Scott was amazing to work with. Him and the finance crew worked their magic and got me out of an upside down loan on a car I was ready to get rid of. Put me in a 2025 Terrain. Forever grateful!
SCOTT SMITH
8/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Brenna! We look forward to helping again in the future. Take care!
WYLIE, TX
Mary W|2025 Buick Envision
Confirmed Service Customer
10/24/2025
Very courteous reception at service desk and work accomplished quickly as promised.
10/25/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
10/25/2025
Great
10/26/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Gary S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/16/2025
Brayden was on top of everything and made this experience very easy.
Brayden Merriman
8/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
MCKINNEY, TX
Doug L|2025 GMC Yukon
Confirmed Service Customer
8/20/2025
The Service advisor, Ms. Oakley, did an excellent job. She css as led me to keep me informed on the initial issue, which was a tire leaking air. In all of her communication she was very easy to work with. Very professional.
8/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENVILLE, TX
Ornie P|2025 GMC Sierra 1500
Confirmed Service Customer
9/7/2025
On time service
9/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FARMERSVILLE, TX
Laura J|2026 GMC Terrain
Confirmed Sales Customer
9/8/2025
Scott was great from start to finish. My expectations were high and he worked hard to fulfill them. I’ve never had a smoother car buying experience and I believe it had a lot to do with Scott’s performance, attitude, and willingness to listen to me about what was important to me when it came to meeting my needs in a car.
SCOTT SMITH
9/9/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
WILLS POINT, TX
Doug B|2022 GMC 1500 Sierra
Confirmed Service Customer
10/10/2025
Love this dealership
10/11/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CADDO MILLS, TX
Stacy T|2024 GMC Acadia
Confirmed Service Customer
11/13/2025
My 2024 Acadia Denali with 26k miles had radiator leak. Replacement part is unavailable INDEFINITELY. I purchased extended warranty & maintenance agreements when purchasing vehicle brand new. The loaner car (tiny Buick Encore) provided is not comparable to my vehicle. I continue to make monthly payments & pay insurance on a $50k+ vehicle INDEFINITELY while driving this tiny unsafe vehicle 3 hours a day on dangerous highway with tractor trailer accidents occurring daily.
11/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ROYSE CITY, TX
John J|2026 GMC Terrain
Confirmed Sales Customer
11/13/2025
Best experience ever! The 2nd car I’ve purchased!
JORDAN BATSON
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WOLFE CITY, TX
Eddie S|2022 Buick Enclave
Confirmed Service Customer
8/22/2025
Expert repair
8/23/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
FARMERSVILLE, TX
Reggie W|2016 GMC Acadia
Confirmed Service Customer
9/25/2025
Very professional
9/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GREENVILLE, TX
Curtis S|2024 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
The service writer was very professional and Helpful. Didn’t waste any time getting my truck into a service bay.
10/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ROYSE CITY, TX
Trudy W|2015 Buick Enclave
Confirmed Service Customer
11/10/2025
I came in for routine maintenance -got in on appointed time and was not there more than a hour! As usual service was great!! even though I had to spend more money than i anticipated!!
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PARIS, TX
Jimmie A|2020 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
Fast and nice
11/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
QUINLAN, TX
David B|2012 GMC Sierra
Confirmed Service Customer
11/18/2025
The purpose of my visit to Buick GMC by Ed Morse in Greenville, Texas was an oil change. Paige Cox, Service Advisor, oversaw my appointment. The care I received, both in the appointment area and in the garage, was very professional. Ed Morse does not disappoint.
11/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
GREENVILLE, TX
Mark R|2020 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
Set an appointment got an oil change Business as normal
11/19/2025
Hi, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
ROYSE CITY, TX
Taylor C|2018 Buick Envision
Confirmed Service Customer
11/24/2025
Great service!!!
11/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LEONARD, TX
Michael S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/24/2025
The service department has been easy to work with and has completed services and warranty work in a timely manner.
11/25/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. We sincerely thank you for the positive review, and look forward to seeing you again soon!
FARMERSVILLE, TX
Latosha I|2026 Buick Envista
Confirmed Sales Customer
11/3/2025
David was very good
DAVID ORTEGA
11/3/2025
David will be happy to hear your praise! We’re glad he made a positive impression and look forward to providing the same attentive service every time you visit.
SULPHUR SPRINGS, TX
Amanda F|2023 GMC Terrain
Confirmed Service Customer
11/8/2025
The dealership gave outstanding customer service all the way around. From my first inquiry phone call, setting the appointment, ease of changing that appointment when I needed to, transparency of timeline, to the timeliness of work being completed - completely professional, friendly, efficient, and painless. The My GMC app, however, had the incorrect contact info.
11/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Teril, TX
Flora N|2021 GMC 1500 Sierra
Confirmed Service Customer
11/21/2025
The dealership made me sign
11/24/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Greenville, TX
Anthony G|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/25/2025
I was in and out very quickly
11/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RICHARDSON, TX
Sharon L|2014 Buick Encore
Confirmed Service Customer
11/25/2025
Everyone was helpful
11/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENVILLE, TX
Kimberly T|2024 GMC Acadia
Confirmed Service Customer
12/1/2025
Brent was amazing and extremely helpful
12/3/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LONE OAK, TX
Susan G|2025 GMC Acadia
Confirmed Service Customer
12/1/2025
They got our car right in and had everything completed within 30 minutes.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ROWLETT, TX
Keyona F|2022 Chevrolet Malibu
Confirmed Service Customer
12/8/2025
They always quick, always respectful. I even had to change one appointment to a later time 30 minutes before my actual appointment and I really appreciate that due to my schedule mix up
12/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FARMERSVILLE, TX
George P|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/24/2025
Thank you for working me in and taking care of my service
10/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROYSE CITY, TX
Derald H|2020 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
Excellent prices, flexible schedule, prompt friendly service.
10/28/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
GREENVILLE, TX
Kevin K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/29/2025
Literally the best car buying experience I’ve ever had. I’ll be buying the rest of our cars/trucks from Freedom Buick/GMC.
SCOTT SMITH
10/29/2025
We’re over the moon to hear that your car-buying experience with Freedom Buick GMC By Ed Morse was the best ever! Knowing you’ll continue to trust us for your future vehicles is the highest compliment we could receive. We can’t wait to keep making each purchase just as smooth and enjoyable!
CANTON, TX
Brittany D|2026 GMC Yukon
Confirmed Sales Customer
10/29/2025
Great prices. Great service!
SCOTT SMITH
10/29/2025
We’re thrilled you noticed our great prices and service! Providing excellent value while keeping your experience smooth and enjoyable is exactly what we aim for, and we can’t wait to welcome you back for more top-notch service.
MELISSA, TX
David N|2020 GMC Acadia
Confirmed Service Customer
11/26/2025
Anease was great. Kept me posted the entire way. This was definitely a breath of fresh air.
11/27/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
Connie G|2022 GMC Acadia
Confirmed Service Customer
12/16/2025
Anease was absolutely amazing ! She made sure my car got repaired so I could be back on the road with my car.
12/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENVILLE, TX
June J|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
12/20/2025
Ethyn and David were amazing, and made the process almost painless. I appreciated their knowledge and attention to detail.
DAVID ORTEGA
12/21/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
HAWORTH, OK
Jennifer M|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
Everyone was fantastic, it was the easiest car buying experience i ever had
SCOTT SMITH
1/2/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
LAVON, TX
Russell H|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
8/31/2025
Easy process, excellent customer service.
SCOTT SMITH
9/2/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
MONTALBA, TX
Johnny S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/1/2025
Buying my new GMC Sierra Denali was a breeze! The team was friendly, transparent, and made the process stress-free. I couldn’t be happier with the experience!
Brayden Merriman
9/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WEATHERFORD, TX
Sharon L|2014 Buick Encore
Confirmed Service Customer
9/28/2025
Everything was handled very professionally and my car was done sooner than was expected.
9/29/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Freedom Buick GMC By Ed Morse
GREENVILLE, TX
Tommy W|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
10/22/2025
good
JORDAN BATSON
10/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WILLS POINT, TX
Dan S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/4/2025
Accommodated a last-minute request for service on my brand new 2025 GMC 2500 AT4, in-which I was met with gratitude and kindness.
12/5/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CAMPBELL, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
12/11/2025
Friendly and efficient.
12/12/2025
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CELESTE, TX
Rebecca C|2023 GMC Terrain
Confirmed Service Customer
12/11/2025
Great service, friendly staff
12/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Freedom Buick GMC By Ed Morse! Thank you so much again for your feedback! We hope you have a great day!
CRANDALL, TX
Paige C|2016 Chevrolet Suburban
Confirmed Service Customer
12/27/2025
My service advisor Anease was amazing!
12/28/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
Wills point, TX
Richard T|2023 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
Great service. Completed right on time as promised.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
Kay M|2025 Buick Envision
Confirmed Service Customer
11/10/2025
I was disappointed because I talked to no one . I had some questions about my car that I had planned to ask but the only person I saw was the person who checked in. I was not told what was done to my car or if there was anything that should be fixed. I expected a more personal visit. It could have een better.
11/11/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Commerce, TX
Kyle B|2022 GMC 1500 Sierra
Confirmed Service Customer
11/10/2025
Great experience
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GARLAND, TX
James C|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
This was a recall. They took me in and finished the same day.
11/20/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WILLS POINT, TX
Ethyn D|2022 GMC 1500 Sierra
Confirmed Service Customer
11/22/2025
Ez
11/23/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CADDO MILLS, TX
Ruby R|2020 Buick Encore GX
Confirmed Service Customer
12/12/2025
Always have a good experience when I come to your dealership. Everyone is friendly and get good service.
12/13/2025
We’re happy to hear you consistently have a good experience with us! Our friendly team takes pride in delivering excellent service every visit.
CUMBY, TX
William W|2023 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
TIMELY, PROFESSIONAL, AND EFFICIENT
1/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CELESTE, TX
Joel K|2010 GMC Sierra
Confirmed Service Customer
1/9/2026
My service appointment went really well. I was a little early and they got straight to me, everything went as expected, smoothly and efficiently. The staff were extremely friendly and helpful. It’s always a pleasure to have my work done there.
1/10/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENVILLE, TX
Terrance R|2025 Buick Encore GX
Confirmed Service Customer
1/19/2026
I brought my car in at 7:30 AM and the service department was ready for me and took my car right in for service. They were very friendly and helpful and I was out on the road in about 30 minutes or so. Thanks so much.
1/21/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, TX
Mark M|2025 GMC Sierra 1500
Confirmed Service Customer
9/29/2025
Great Customer Service
9/30/2025
Great customer service is what we aim to deliver every time, and we’re so glad it came through for you. We’ll be here to provide the same care on your next visit!
CRANDALL, TX
Kevin J|2026 Buick Enclave
Confirmed Sales Customer
10/13/2025
Caleb was awesome. Knowledgeable and made the experience easy.
CALEB LEIJA
10/14/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
CADDO MILLS, TX
Nathan R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
great service
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SULPHUR SPRINGS, TX
Norma B|2017 Buick Enclave
Confirmed Service Customer
1/5/2026
The employees were very nice and efficient
1/6/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, TX
Steven S|2024 GMC Canyon
Confirmed Service Customer
1/10/2026
I called to check the price of oil change and tire rotation and was quoted 89.95 plus tax. When service was complete and I when to pay they added a misc charge of 7.49 to my bill. This is not the price I was quoted on the phone, this is a hidden charge. This not being honest to the customer.
1/11/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LONE OAK, TX
Gerald C|2025 GMC Sierra 1500
Confirmed Service Customer
1/29/2026
My experience with Freedom Buick GMC By Ed Morse in Greenville TX was excellent. I had experienced problems with the radio control panel in my 2025 GMC Sierra. The team ran diagnostics and determined the problem, worked with GM's engineering team to determine a course of action (hardware problem) and corrected the problem by replacing the radio. They completed the repair earlier than expected and let me know the truck was ready for pickup. The problem was totally corrected and everything is working properly again. Thanks, Freedom Buick GMC By Ed Morse!
Greenville, TX
Scott S|2025 Buick Encore GX
Confirmed Service Customer
12/6/2025
Anease made everything easy. I highly recommend Freedom in Greenville for service work.
12/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FATE, TX
Michael S|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/17/2025
My truck was fixed well and on time.
12/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FARMERSVILLE, TX
Patricia J|2024 Buick Encore GX
Confirmed Service Customer
12/17/2025
Everyone there was gracious and professional.. Paige Cox was very sweet and pointed out damage under the carriage I was unaware of..
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
QUINLAN, TX
Anita L|2020 GMC Acadia
Confirmed Service Customer
1/6/2026
Always professional
1/7/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Bobby S|2020 GMC 2500HD Sierra
Confirmed Service Customer
1/23/2026
Great customer service Paige the service rep took care of everything I needed fixed. I appreciate all y’all do my trust and dealerships was regained.
1/24/2026
Your encouraging feedback truly means a lot, and we’re happy Paige took great care of everything you needed. Thank you for rebuilding that trust with us, and we look forward to serving you again.
ROYSE CITY, TX
Norma B|2017 Buick Enclave
Confirmed Service Customer
1/26/2026
All staff were very friendly. They listened to our concerns and thoroughly checked out our car. Everything was taken care of and we got our car back the same day. Thank you!
1/27/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GREENVILLE, TX
John J|2026 GMC Terrain
Confirmed Service Customer
2/2/2026
Great service!
WOLFE CITY, TX
Matt B|2004 Chevrolet Avalanche
Confirmed Service Customer
2/13/2026
Friendly people and atmosphere.
GREENVILLE, TX
Trudy W|2015 Buick Enclave
Confirmed Service Customer
2/23/2026
always a good experience-service very prompt!
PARIS, TX
Scott D|2026 GMC Sierra 1500
Confirmed Sales Customer
2/27/2026
From our salesman Caleb Leija to Chris Fears in the finance department we could not have asked for better. All employees we encountered treated us with respect and professionalism. Thanks to all who contributed to this very positive experience.
COMMERCE, TX
Nathan R|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
excellent service,
9/27/2025
Thank you for recognizing our excellent service! Your feedback motivates our team to keep providing outstanding experiences, and we look forward to seeing you again soon.
SULPHUR SPRINGS, TX
Pete G|2023 GMC Sierra 1500
Confirmed Service Customer
9/26/2025
Had an appointment to upgrade ECM& perform recall on engine (6.2 v8) scoped engine, changed oil to 0w40& filter & oil cap.Everything done in a professional manner! Thank you Frank ( Service Manager) and all of the service staff for prompt, courteous service!
9/27/2025
We’re glad Frank and the service team could handle your ECM upgrade, recall, and oil change professionally! Your acknowledgment of their prompt and courteous work means a lot, and we look forward to seeing you again soon.
ALBA, TX
Jay B|2025 Buick Envista
Confirmed Service Customer
11/30/2025
Great service! Quick in and out- which I truly appreciate.
12/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
GREENVILLE, TX
William T|2024 GMC Acadia
Confirmed Service Customer
12/1/2025
Great service department and personal and a special thnks to Frank Conti for taking the time and care effort to look for my problem and fix it and for giving me a loaner car to use.
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
GREENVILLE, TX
Don G|2020 Buick Encore GX
Confirmed Service Customer
12/1/2025
Customer service was excellent
12/2/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE, TX
Deana J|2019 Buick Envision
Confirmed Service Customer
1/1/2026
Paige was very friendly and courteous. She worked hard to get my extended warranty to approve my repair. Then we had the crazy wait for the parts. Thank you Paige and Nathan!
1/2/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GREENVILLE, TX
Amber M|2025 GMC Acadia
Confirmed Service Customer
2/24/2026
Great service. Was able to drop my vehicle off for service and pick up after work.
ROYSE CITY, TX
Melissa S|2022 Buick Encore
Confirmed Service Customer
3/6/2026
Friendly, helpful and faster than I thought it would be
3/7/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FARMERSVILLE, TX
Eddie S|2017 GMC 1500 Sierra
Confirmed Service Customer
3/19/2026
honest
3/20/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ROYSE CITY, TX
Tabitha R|2023 GMC Yukon XL 1500
Confirmed Service Customer
11/18/2025
Everyone at Freedom Service that I spoke with was courteous, informative and made you feel at home.
11/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Alba, TX
Nicole M|2019 GMC Terrain
Confirmed Service Customer
11/21/2025
Very friendly and helpful
11/22/2025
Thank you for your warm and encouraging words—friendliness and helpfulness are what we love to bring to your experience, and we look forward to brightening your next visit just the same.
GREENVILLE, TX
Vicki G|2021 GMC Terrain
Confirmed Service Customer
12/17/2025
Everyone was very helpful from the first call to dropping the car off to picking it up. The service department went to great strides to find the problem, repair it and work with the warranty. Once again, we are very happy to have bought thecat there, oil changes, tires, and now repairs.
12/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CELESTE, TX
Darin K|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/30/2026
I was very pleased with the service I received. They were on schedule and got me serviced up in less than an hour.
GREENVILLE, TX
Dan S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
2/7/2026
Welcoming as I was greeted with the upmost respect. However, I was misled by the Service Coordinator regarding my specific tire size as she was only interested in telling me what they can do and ignoring my situation. My Service Advisor worked diligently to accomplish the replacement of the tire.
CAMPBELL, TX
Dinah B|2023 GMC Acadia
Confirmed Service Customer
2/25/2026
The gentleman who helped me was kind and courteous.
GREENVILLE, TX
Scott S|2025 Buick Encore GX
Confirmed Service Customer
3/2/2026
Brent was a total professional and got me taken care of quickly.
3/3/2026
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FATE, TX
Terri T|2022 GMC Acadia
Confirmed Service Customer
3/13/2026
Always friendly and detailed on what was required. Completed the work very promptly and even got a loaner car for the day.
3/15/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FARMERSVILLE, TX
Luis P|2021 Chevrolet Tahoe
Confirmed Service Customer
3/23/2026
Recall was done quickly
3/24/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CADDO Mills, TX
Scott S|2013 Buick LaCrosse
Confirmed Service Customer
1/14/2026
Paige was very helpful and easy to deal with. Needed a new battery and she got me in and out in less than 45 minutes.
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
FATE, TX
Phillip H|2014 GMC 1500 Sierra
Confirmed Service Customer
1/14/2026
Fast friendly service. Clean waiting room
1/15/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
PARIS, TX
William W|2026 GMC Sierra 1500
Confirmed Service Customer
1/23/2026
Very caring and professional experience.
1/24/2026
Thank you for your thoughtful and encouraging words about your professional experience with us. We’re grateful for the opportunity to serve you and hope to see you again soon.
CELESTE, TX
Billy R|2015 GMC 2500HD Sierra
Confirmed Service Customer
2/9/2026
Got my Truck in and got it fixed
GREENVILLE, TX
Kelli B|2025 Buick Envision
Confirmed Sales Customer
2/9/2026
Caleb made my experience so wonderful. He was able to meet my needs with purchasing a new car and the entire process was seamless
GREENVILLE, TX
Shirley F|2019 GMC Acadia
Confirmed Service Customer
2/12/2026
I just make an appointment usually one to two days and I get to come in and they check everything out and I am out in less than an hour.
CAMPBELL, TX
Richard T|2023 GMC Sierra 1500
Confirmed Service Customer
3/17/2026
Quality service. I don't mind making an appointment and dropping off.
3/18/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MERIT, TX
DAMON J|2026 GMC Sierra 1500
Confirmed Sales Customer
4/8/2026
Very good customer service Danny Burns is an awesome salesman.
DAVID ORTEGA
4/10/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
CAMPBELL, TX
Sharri C|2024 Buick Encore GX
Confirmed Service Customer
4/10/2026
Quick, friendly and professional.
PAIGE COX
4/12/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
QUINLAN, TX
Robert L|2020 GMC Terrain
Confirmed Service Customer
4/13/2026
Paige was very helpful and kept me informed on what my vehicle needed to get me back on the road. I didn’t have a long wait and my car was back on the road quickly
PAIGE COX
4/14/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENVILLE, TX
Jeremy M|2025 Buick Envision
Confirmed Service Customer
2/16/2026
James is courteous and professional. The process was quick and seamless.
GREENVILLE, TX
Cheniah S|2018 Buick Encore
Confirmed Service Customer
3/1/2026
Very helpful from keeping me updated to answering calls. Brett and his co-workers were very helpful!
GREENVILLE, TX
Darla B|2017 Buick Encore
Confirmed Service Customer
3/1/2026
Great service. Kept me informed
LOAN OAK, TX
Jason H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
…
3/3/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Caddo Mills, TX
Brent B|2021 GMC Yukon
Confirmed Service Customer
3/5/2026
Great service
3/6/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ROYSE CITY, TX
Norman K|2018 GMC 1500 Sierra
Confirmed Service Customer
3/5/2026
My truck was taken care of very professionally from getting my appointment to check in by by the service lady until the mechanic had finished and was brought back to me.
3/6/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
GREENVILLE, TX
William W|2026 GMC Sierra 1500
Confirmed Service Customer
4/6/2026
very professional and efficient experience
BRENT CARTER
4/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
CELESTE, TX
Rosie A|2016 GMC Acadia
Confirmed Service Customer
4/20/2026
Service advisor was helpful
BRENT CARTER
4/21/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GREENVILLE, TX
Ethyn D|2022 GMC 1500 Sierra
Confirmed Service Customer
5/21/2026
Great job
BRENT CARTER
5/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CADDO MILLS, TX
Scott A|2025 Buick Encore GX
Confirmed Service Customer
5/25/2026
Got me in and out pretty dang quick.
FATE, TX
Deborah B|2024 GMC Terrain
Confirmed Service Customer
5/25/2026
Kind and friendly
PAIGE COX
5/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
CELESTE, TX
Joshua T|2025 GMC Yukon
Confirmed Service Customer
1/8/2026
It was very fast and they even washed my car for me! Frank and Anease in service were awesome!
1/9/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
CADDO MILLS, TX
Billy R|2017 GMC 1500 Sierra
Confirmed Service Customer
1/12/2026
Paige was really good, but it took way too long to fix such a simple issue and the cost was extremely high. You have priced me out. I have done most all my oil changes and repairs there but I can’t afford this place any longer.
1/14/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
KAUFMAN, TX
Jay B|2026 Buick Envista
Confirmed Sales Customer
2/2/2026
I have always had great experiences at your dealership. I have purchased six vehicles from here in the past and will probably buy more.
GREENVILLE, TX
Terry P|2026 GMC Sierra 1500
Confirmed Sales Customer
2/6/2026
I’ve bought a lot of cars in my life but David is the best I’ve dealt with! Even came to my house on two occasions to pick the truck up to save me a trip to the dealership. He went way above anything I’ve ever seen from a salesperson and has built a relationship, not just sold a truck. He is a great representative for Freedom GMC.
GREENVILLE, TX
Priscilla K|2021 Buick Envision
Confirmed Service Customer
3/23/2026
I brought my car in and thought for sure I needed brakes. These people are very honest. They don’t do work that isn’t needed. Turns out the car needs pads not brakes. Thank you Freedom Buick!!!
3/24/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Greenville, TX
Travis B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/30/2026
Scott Smith was great through the process. He provided information but wasn’t pushy or overwhelming. Great experience with Finance Dept. Made it worth the drive from Lousiana for a great deal and great service.
SHREVEPORT, LA
Larry L|2026 GMC Canyon
Confirmed Service Customer
4/22/2026
Great people
BRENT CARTER
4/23/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BROOKSTON, TX
ARVIS T|2026 GMC Sierra 1500
Confirmed Sales Customer
5/25/2026
I was able to get an acceptable deal. They were prompt and got me out pretty quick.
RYAN SPRADLIN
5/27/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SULPHUR SPRINGS, TX
Susan G|2025 GMC Acadia
Confirmed Service Customer
6/8/2026
It was quick and easy! I had an appointment set up and they got my car right in and finished so I could get back on the road very quickly.
PAIGE COX
6/10/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ROWLETT, TX
Timothy W|2022 GMC 1500 Sierra
Confirmed Service Customer
2/12/2026
Great experience
ROYSE CITY, TX
Mason B|2026 GMC Sierra 1500
Confirmed Sales Customer
2/12/2026
It was great, Caleb was super helpful and communicated the whole time.
GREENVILLE, TX
Janelle F|2026 GMC Terrain
Confirmed Service Customer
3/4/2026
It went well!
3/5/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Princeton, TX
MARCOS B|2026 GMC Sierra 1500
Confirmed Sales Customer
4/9/2026
Everything was great
DAVID ORTEGA
4/10/2026
We truly appreciate your positive feedback. It is wonderful to know everything met your expectations. We look forward to seeing you again soon.
CADDO MILLS, TX
Billy L|2015 GMC 2500HD Sierra
Confirmed Service Customer
4/15/2026
Great service
BRENT CARTER
4/16/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GREENVILLE, TX
Terrance R|2025 Buick Encore GX
Confirmed Service Customer
6/1/2026
Drove my vehicle right in and it was serviced in about thirty minutes. Thanks
PAIGE COX
6/3/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREENVILLE, TX
Summer S|2016 GMC Yukon XL
Confirmed Service Customer
6/1/2026
Great service
BRENT CARTER
6/3/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Greenville, TX
Jack W|2024 GMC Sierra 1500
Confirmed Service Customer
6/4/2026
Took care of the oil change and tire rotation in a very timely manner. Also removed nail from one of the tires and repaired the damage without charge. Service the way it ought to be.
PAIGE COX
6/6/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
GREENVILLE, TX
Donna W|2022 Buick Envision
Confirmed Service Customer
6/8/2026
I asked for a quote to replace my safety belt in the back seat. A dog messed it up. I think it is ridiculous that you want to charge me almost $500 to replace it. When the rates go back down I might pursue getting a new car. Interest rates are too high.
PAIGE COX
6/10/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
CADDO MILLS, TX
Matt B|2004 Chevrolet Avalanche
Confirmed Service Customer
6/10/2026
My vehicle was serviced in a timely manner .
BRENT CARTER
6/12/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, TX
SUPANNA S|2025 GMC Sierra EV
Confirmed Sales Customer
4/5/2026
I received multiple e-signing emails, but the information was incorrect for 3 times, and one of the links was invalid. I was also told I would receive a call back, but no one followed up. I requested to arrange vehicle delivery and planned to make a one time payment before delivery. However, instead of confirming the delivery details, I only received a payment link and email. Overall, the communication and follow through have been poor, and the process has been frustrating.
CALEB LEIJA
4/6/2026
It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
PLANO, TX
Anita A|2018 GMC Yukon XL
Confirmed Service Customer
4/19/2026
Was given a loner when my yukon came in with transmission problems luckily had extended warranty was a quick and painless experience
PAIGE COX
4/20/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
CELESTE, TX
KELLY H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
4/26/2026
I am a little confused about the warranty that I purchased , I thought it was a gmc warranty . After gettting home and checking paper work I realized it was not and also after looking into what a gmc warranty would cost it was much less. I would appreciate a call so I can cancel this 3rd party contract .
PARIS, TX
Ruben C|2014 GMC 1500 Sierra
Confirmed Service Customer
5/27/2026
Service was excellent
BRENT CARTER
5/29/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
GREENVILLE, TX
Paula F|2026 Buick Encore GX
Confirmed Service Customer
6/2/2026
Very nice helpful peoppe
BRENT CARTER
6/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. If you have any further questions, please give us a call. We're always happy to help!
WILLS POINT, TX
Grace H|2020 Buick Envision
Confirmed Service Customer
6/4/2026
Always a pleasure. I have been to dealerships in the past that II dreaded going to but this one is great. Thank you.
PAIGE COX
6/6/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
GREENVILLE, TX
Larry M|2024 GMC Sierra 1500
Confirmed Service Customer
6/15/2026
Everybody did a great job...
PAIGE COX
6/17/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
Campbell, TX
Walter H|2026 GMC Sierra 1500
Confirmed Sales Customer
3/26/2026
I was not looking for a new truck. Took mine is for service and saw a new truck on the show room floor. I asked questions about it and saw that it was listed online for a good markdown. Had Scott Smith get a quote on my trade and he came back with more than I expected. We worked a trade that almost matched my current payment. Scott has been a great help in learning the new programs on the new truck. THANK YOU!
SCOTT SMITH
3/27/2026
We truly appreciate your detailed and engaging feedback. It’s great to hear Scott made the process smooth and helped you transition into your new truck with ease and confidence. Enjoy your new vehicle, and we look forward to supporting you along the way.
CAMPBELL, TX
Charles L|2022 GMC 1500 Sierra
Confirmed Service Customer
4/15/2026
Service was great. Could not ask for more sincere and knowledable peaple. My business will always to Freedom GMC Charlie Little Pittsburg, Texas
BRENT CARTER
4/16/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
PITTSBURG, TX
Nathan M|2021 GMC Yukon
Confirmed Service Customer
4/28/2026
Paige helped me get everything taken care of in a timely manner. Great service with a smile.
PAIGE COX
4/30/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FARMERSVILLE, TX
Kelli B|2025 Buick Envision
Confirmed Service Customer
4/29/2026
Brent and the whole service department is always so friendly and efficient.
BRENT CARTER
5/1/2026
Hi, we appreciate your positive review!Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GREENVILLE, TX
Larry L|2026 GMC Canyon
Confirmed Service Customer
4/30/2026
Awesome service
BRENT CARTER
5/1/2026
We truly appreciate your awesome feedback. It’s a pleasure to know you had such a positive experience, and we look forward to seeing you again soon.
BROOKSTON, TX
Armando N|2023 GMC Terrain
Confirmed Service Customer
6/1/2026
I was greeted when I arrived with a smile and thanked when I left. Very professional service.
BRENT CARTER
6/3/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Royse city, TX
ARDY H|2026 GMC Sierra 1500
Confirmed Sales Customer
6/4/2026
Everything went very smoothly no problems at all.
CALEB LEIJA
6/6/2026
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
LAKE CREEK, TX
JERRY S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/28/2026
The salesman scott was great and friendly. Me and my wife really enjoyed him and he was very professional as well.
SCOTT SMITH
6/29/2026
We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!
SULPHUR SPRINGS, TX
Christopher R|2017 GMC Canyon
Confirmed Service Customer
6/10/2026
Oil change fine. Found rear brake pads near end of wear life . Nice to know information. Gave me $800 estimate to change pads and turn rotors. No parts or labor break costs were not itemized. No way a customer could make informed decision with out a professional itemized estimates. All estimates need to itemized with exact parts numbers, Qty, and labor price. This dealer had while put the wrong oil in my truck because parts department didn't know which oil when in my truck. I had to question why oil change was one a half time high for oil then last time. They made it right. Without exact pricing and part number, a customer can't catch mistakes made in over charging or incorrect substitutions.
PAIGE COX
6/12/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
COMMERCE, TX
Charles L|2022 GMC 1500 Sierra
Confirmed Service Customer
6/12/2026
Great service dept.
BRENT CARTER
6/14/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. If you have any further questions, please give us a call. We're always happy to help!
PITTSBURG, TX
ALEXANDRO C|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
6/25/2026
Excellent experience, Scott was very friendly and helpful explaining everything about the new truck and the finance department like no other.
SCOTT SMITH
6/26/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
PHILLIP J|2026 GMC Sierra 1500
Confirmed Sales Customer
6/29/2026
1. The sale team were great to work with . The finial monthly figure for monthly was $900.00. 2. Meeting with Chris Fears, he started talking about gap and extending insurance and I told him that I was not interested. He keep talking about the gap insurance because the insurance if truck was stolen and tire repairs. 3. I got tired of talking so started for us to sign papers on a ipad or small computer. 4. HE NEVER DID PRINT OUT THE ITEMIZTION TO SHOW COMPLETE BRAKE DOWN OF AMOUNT FINANCED. 5. After I go home I was check out the insurance Global made I a decision it is a company that I do not want to do business. 6. I called Chris Fears on June 25 at 9:30 AM but he was not available. He returned my call about 10-20 latter. I told he that we wanted to cancel the insurance and that I did not loke the reviews about the company. He said he could not cancel because money has been sent. We keep talking and he finally agreed but I would have to wait 30 days and that he would call me or I could call him. 7. Strang, he told me I could not cancel my payment on my truck I was paying for at least 20 days because it would take that many days for your company to pay off my truck with Ford. 8. Theft cost $347.00, Tire and wheel $795.00, Service contract $3995.00 and Gap $1,195.00 for total $5,786.00
Brayden Merriman
7/2/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
TERRELL, TX
JAMES R|2026 GMC Sierra 1500
Confirmed Sales Customer
4/20/2026
Excellent! Scott Smith was great to work with. Financial team and Chris were great!
SCOTT SMITH
4/21/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FLOWER MOUND, TX
JOSHUA T|2026 GMC Yukon XL 1500
Confirmed Sales Customer
6/6/2026
David made it the most enjoyable buying experience! Dealing with Ethyn and Chris to finish the deal was truly a breeze, and it was an overall perfect buying experience.
DAVID ORTEGA
6/7/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
CADDO MILLS, TX
LISA G|2026 GMC Yukon XL
Confirmed Sales Customer
6/11/2026
FAST AND EASY. VERY LAID BACK AND MAKES YOU FEEL COMFORTABLE. ANSWERS ALL QUESTIONS. I GOT EXACTLY WHAT I WANTED AND THEY SHOPPED AROUND AND GOT ME THE BEST DEAL WHICH WAS WITH GMC.
Brayden Merriman
6/13/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WOLFE CITY, TX
Jonathon J|2023 GMC Sierra 1500
Confirmed Service Customer
6/30/2026
Good service.
BRENT CARTER
7/1/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
MERIT, TX
KATELIN G|2026 Buick Envista
Confirmed Sales Customer
7/1/2026
Buyingy new buying was a great experience, David was awesome and very knowledgeable about the vehicle! Thank you so much
DAVID ORTEGA
7/2/2026
Congratulations on your new vehicle, Katelin! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
SULPHUR SPRINGS, TX
Charles F|2014 Buick Enclave
Confirmed Service Customer
6/17/2026
They did a great job!
PAIGE COX
6/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENVILLE, TX
John A|2026 GMC Terrain
Confirmed Service Customer
6/26/2026
Best around
PAIGE COX
6/28/2026
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
WOLFE CITY, TX
Taylor N|2018 Buick Envision
Confirmed Service Customer
7/8/2026
Great job
PAIGE COX
7/9/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
LEONARD, TX
TIMOTHY N|2026 GMC Sierra 1500
Confirmed Sales Customer
5/25/2026
Great job!! Scott and Josh made the purchase process simple and easy.
SCOTT SMITH
5/27/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
ATHENS, TX
Norman K|2018 GMC 1500 Sierra
Confirmed Service Customer
6/1/2026
Did good except the free car wash wasn’t working and didn’t get it washed because the washer was broken or not working. But everything else was good on my tire rotation and oil and filter change
PAIGE COX
6/3/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
GREENVILLE, TX
TIMOTHY E|2026 GMC Sierra 1500
Confirmed Sales Customer
6/15/2026
Caleb L was knowledgeable and personable. He answered my questions if he could and got the answer if he couldn’t. Overall I had a good experience with this purchase.
CALEB LEIJA
6/17/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GRAND PRAIRIE, TX
Julie B|2019 GMC 1500 Sierra
Confirmed Service Customer
6/17/2026
My issue was taken care of, along with some others that I did not know existed. Paige was professional and courteous.
PAIGE COX
6/18/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
CADDO MILLS, TX
Robert E|2012 Buick Enclave
Confirmed Service Customer
6/26/2026
Great waiting room
BRENT CARTER
6/27/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
QUINLAN, TX
Brent C|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/7/2026
Great service department!
BRENT CARTER
7/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BROOKSTON, TX
William W|2026 GMC Sierra 1500
Confirmed Service Customer
7/9/2026
Great service!
BRENT CARTER
7/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
CELESTE, TX
Wayne W|2022 GMC Terrain
Confirmed Service Customer
3/20/2026
They got me in and out on time and very courteous.
3/21/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ROYSE CITY, TX
PAULA J|2026 Buick Encore GX
Confirmed Sales Customer
4/22/2026
We had an excellent experience with your salesman, Brent Dove. He was friendly, knowledgeable and helpful. He answered all our questions and did mot rush us to make a decision quickly. Very professional
BRENT DOVE
4/23/2026
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GREENVILLE, TX
Dan S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
4/22/2026
Never any complaints as to be expected, professional and to the point.
PAIGE COX
4/23/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
CAMPBELL, TX
Joe A|2022 Chevrolet Blazer
Confirmed Service Customer
6/8/2026
Paige is amazing!!!
PAIGE COX
6/10/2026
Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!
GREENVILLE, TX
Kyle B|2022 GMC 1500 Sierra
Confirmed Service Customer
6/10/2026
Another Great experience at Freedom
PAIGE COX
6/12/2026
Hi, we are very happy we could provide you with a great experience! If you have any further questions, please give us a call. We're always happy to help!
GARLAND, TX
Doug L|2025 GMC Yukon
Confirmed Service Customer
6/14/2026
Brent Carter always takes care of me. I really appreciate his good attitude.
BRENT CARTER
6/16/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GREENVILLE, TX
Yovani R|2025 GMC Sierra 2500 HD
Confirmed Service Customer
6/26/2026
Great service
PAIGE COX
6/28/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
GREENVILLE, TX
Ramona S|2023 GMC Yukon
Confirmed Service Customer
7/10/2026
Always above and beyond
BRENT CARTER
7/11/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
CADDO MILLS, TX
Stewart W|2026 GMC Sierra 2500 HD
Confirmed Service Customer
7/10/2026
Great and Excellent job.
BRENT CARTER
7/11/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SULPHUR SPRINGS, TX
Ivy G|2026 GMC Terrain
Confirmed Sales Customer
2/4/2026
My husband and I pulled up in front of the dealership and entered. We were greeted and asked if we needed help. I said yes I have been looking on your website and am interested in a 2026 GMC TERRAIN. We waited while the car was brought to the front. We were asked if we would like to look inside and then take it for a test drive. All questions were answered and we drove for a short time. We were then asked if we wished to inquire about purchasing the SUV? In a little over an hour we were signing the papers on our new GMC TERRAIN. The staff was helpful, friendly and knowledgeable. There was no pressure at all through out the whole process. FREEDOM BUICK GMC IN GREENVILLE TEXAS is where you can go purchase your next car, truck or SUV.
YANTIS, TX
Lauren S|2025 Buick Envista
Confirmed Service Customer
2/23/2026
Good experience, very professional and explained everything well.
CADDO MILLS, TX
Rebecca L|2025 Buick Enclave
Confirmed Service Customer
2/27/2026
The employees always go above and beyond to help me out & make me feel comfortable!
PARIS, TX
Pete G|2023 GMC Sierra 1500
Confirmed Service Customer
3/13/2026
Great service from awesome people!
3/15/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Freedom Buick GMC By Ed Morse. If you have any further questions, please give us a call. We're always happy to help!
ALBA, TX
Darin J|2019 GMC Terrain
Confirmed Service Customer
7/3/2026
My wife went in for an Oil change,was in and out in about 30 minutes. That’s a huge improvement from our previous visits.
PAIGE COX
7/4/2026
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
GREENVILLE, TX
James H|2023 GMC Sierra 1500
Confirmed Service Customer
7/6/2026
Glad to see the service department has improved their performance
PAIGE COX
7/7/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
POINT, TX
David N|2020 GMC Acadia
Confirmed Service Customer
7/6/2026
Great customer service. Didn’t take long at all.
PAIGE COX
7/7/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GREENVILLE, TX
Shane W|2023 GMC Sierra 2500 HD
Confirmed Service Customer
7/13/2026
The Service Department is excellent the Parts Department are just too cool. I always like coming back and receiving the not just professional service but friendly demeanors, so early in the morning. Can't wait for my next service experience.
PAIGE COX
7/15/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LADONIA, TX